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For Companies At a Glance
- Tasks: Clean hotel rooms and public areas to ensure a top-notch guest experience.
- Company: Join Caledonian, a leading UK holiday provider focused on quality and team development.
- Benefits: Enjoy employee discounts, a pension scheme, and free staff parking.
- Why this job: Be part of a supportive team that values your input and promotes diversity.
- Qualifications: Must have excellent customer service skills and a positive, self-motivated attitude.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
Room Attendant
Caledonian is seeking dedicated individuals to join our team in the hospitality industry, operating all year-round.
Key Job Responsibilities
- Clean hotel bedrooms to a high standard, including making beds, dusting, vacuuming, cleaning bathrooms, and replenishing supplies.
- Report items needing repair and manage lost property.
- Clean public areas such as corridors, service areas, and toilets as required.
- Provide excellent guest experiences through high standards of cleanliness throughout the hotel.
- Ensure compliance with hotel policies, procedures, and safety regulations.
About You
- Excellent customer service skills.
- A positive, can-do attitude.
- Self-motivated with the ability to work in a fast-paced environment.
- Strong communication skills and a collaborative approach with colleagues and guests.
- Teamwork ability.
- Flexibility to work various shifts.
Benefits
- Significant employee discounts on holiday products.
- Company pension scheme.
- Free staff parking (hotel-specific).
About Us
The hotel is part of the Caledonian Hotel Collection, a leading UK holiday and short-break provider. We value our people and focus on delivering quality, supporting development, and encouraging input from our team members.
Join us and become a valued part of the wider Caledonian team, where your enthusiasm and commitment are appreciated.
Diversity & Inclusion
We promote a culture of diversity and inclusion, valuing every individual’s unique perspectives and talents.
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Room Attendant employer: Caledonian Leisure Ltd
Contact Detail:
Caledonian Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in the hospitality industry. Understanding the expectations for cleanliness and guest satisfaction will help you stand out during the interview.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've positively impacted guest experiences in previous roles. This will demonstrate your commitment to providing excellent service, which is crucial for a Room Attendant.
✨Tip Number 3
Show your flexibility and teamwork abilities by discussing past experiences where you successfully collaborated with colleagues or adapted to changing work environments. This is particularly important in a fast-paced hotel setting.
✨Tip Number 4
Research the Caledonian Hotel Collection and its values. Being knowledgeable about the company and expressing your alignment with their focus on quality and diversity can make a positive impression during your interactions.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Room Attendant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or cleaning roles. Emphasise any customer service skills and teamwork experiences that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you have provided excellent customer service or maintained high cleanliness standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Caledonian Leisure Ltd
✨Showcase Your Customer Service Skills
As a Room Attendant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving guest issues or going the extra mile to ensure satisfaction.
✨Demonstrate Your Attention to Detail
Cleaning hotel rooms to a high standard requires a keen eye for detail. During the interview, mention specific tasks you've performed that highlight your ability to maintain cleanliness and organisation, such as making beds perfectly or ensuring bathrooms are spotless.
✨Emphasise Teamwork and Collaboration
The role involves working closely with colleagues. Be ready to discuss your experience in team settings, how you communicate effectively, and how you contribute to a positive work environment.
✨Express Your Flexibility and Adaptability
Since the job may require various shifts, it's important to show that you're flexible. Share instances where you've adapted to changing circumstances or taken on different responsibilities to meet team needs.
