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For Companies At a Glance
- Tasks: Serve food and drinks while providing top-notch customer service in a vibrant restaurant setting.
- Company: Join Caledonian, a leading UK holiday company known for exceptional hospitality and guest experiences.
- Benefits: Enjoy employee discounts, possible live-in accommodation, free staff parking, and a company pension.
- Why this job: Be part of a supportive team that values your ideas and fosters a culture of diversity and inclusion.
- Qualifications: Excellent customer service skills, a can-do attitude, and the ability to thrive in a fast-paced environment.
- Other info: Flexible shift patterns available; perfect for students looking to gain experience in hospitality.
Restaurant Assistant
Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.
Key Job Responsibilities
- Help serve food and drink in the restaurant area whilst adhering to company standards and giving excellent customer service.
- Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
- To up sell products where possible.
- Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
- Assist and positively contribute to the smooth running of the restaurant department.
About you
- Have excellent customer service skills.
- Demonstrate a can-do attitude.
- Demonstrate self-motivation and ability to work in a fast-paced work environment.
- Have excellent communication skills with a collaborative approach to colleagues and customers.
- Ability to work in a team.
- Ability to work a flexible shift pattern.
Benefits
- Significant employee discounts on companies own holiday products.
- Company pension
- Possible Live-in accommodation
- Free staff parking – hotel specific
About us
The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.
At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.
We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.
Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.
Diversity & Inclusion
We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.
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Restaurant Assistant employer: Caledonian Leisure Ltd
Contact Detail:
Caledonian Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant
✨Tip Number 1
Familiarise yourself with the Caledonian Hotel Collection and its values. Understanding their commitment to customer service and employee involvement will help you align your approach during interviews.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about hospitality scenarios. This will prepare you to demonstrate your excellent customer service skills effectively.
✨Tip Number 3
Showcase your can-do attitude by preparing examples of how you've tackled challenges in fast-paced environments before. This will highlight your self-motivation and adaptability.
✨Tip Number 4
Network with current or former employees of the Caledonian Hotel Collection on platforms like LinkedIn. They can provide insights into the company culture and tips for standing out as a candidate.
We think you need these skills to ace Restaurant Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Restaurant Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or customer service. Use bullet points for clarity and include specific examples of how you've demonstrated excellent customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your can-do attitude and ability to work in a fast-paced environment, as these are key traits they are looking for.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Caledonian Leisure Ltd
✨Showcase Your Customer Service Skills
As a Restaurant Assistant, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past, and demonstrate your ability to handle difficult situations with a positive attitude.
✨Demonstrate a Can-Do Attitude
Employers love candidates who show enthusiasm and a willingness to learn. During the interview, express your eagerness to take on challenges and adapt to the fast-paced environment of the restaurant.
✨Highlight Teamwork Experience
Since working as part of a team is crucial in this role, be ready to discuss your previous experiences collaborating with others. Share specific instances where you contributed to a team's success or helped resolve conflicts.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's operations, team dynamics, and customer service philosophy. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
