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- Tasks: Drive coaches across the UK and Europe while providing excellent customer service.
- Company: Join one of the UK's leading coach tour operators with a friendly team.
- Benefits: Enjoy a competitive salary, pension, free parking, and discounts on holidays.
- Why this job: Travel around Europe, meet new people, and make a positive impact every day.
- Qualifications: Must have a full PCV licence and a passion for customer service.
- Other info: Receive full training and ongoing support in a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for enthusiastic, ambitious coach drivers to join our friendly team and become part of our UK & European tour operations programme. As one of the UK’s leading coach tour operators, we are looking for drivers who enjoy working with people, have a flexible schedule, and enjoy European and UK travel.
Customer service is at the heart of everything we do at Caledonian. It is essential that you have a pleasant nature and take great pride in providing excellent customer service. You must be willing to go the extra mile to improve the customer experience. You must have a passion for customer service and be able to maintain professional and polite communication with customers at all times.
Essential requirements:- You must be in possession of a full PCV licence, driver CPC, and meet all Department of Transportation (DOT) requirements.
- You enjoy meeting people and making a positive impact during every customer contact.
- A good listener who has a natural instinct to assess customer needs and resolve queries.
- A great communicator, with a collaborative approach.
- Thrive in a fast-paced environment.
- Organised and able to prioritise workload.
- You have a positive, can-do attitude.
In return, we offer you a great working environment, full in-house training, and ongoing support to enable you to succeed and become a valuable member of our team. Alongside your basic salary, we offer a company pension, free parking, and employee discounts on all of our holidays, short breaks, and box office events.
About us: You would be joining a business which excels in the provision of holidays and short breaks, one of the leading holiday companies in the UK. At Caledonian, we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success. We believe in involving our people in decision-making and product improvement; we encourage all our team members to raise any suggestions or ideas to help us achieve our goals. Your enthusiasm, contribution, and commitment will be highly valued when you become a part of the wider Caledonian team.
Diversity & Inclusion: We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.
PCV Coach Driver in Newport employer: Caledonian Leisure Ltd
Contact Detail:
Caledonian Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PCV Coach Driver in Newport
✨Tip Number 1
Network like a pro! Chat with fellow drivers, attend industry events, and connect with people on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm shine through. Remember, they’re looking for someone who fits into their friendly team, so be yourself and share your passion for customer service.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle different customer scenarios or what makes you a great communicator. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Caledonian.
We think you need these skills to ace PCV Coach Driver in Newport
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to make a positive impact on our customers' experiences.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention your PCV licence and any previous driving or customer service roles that showcase your ability to thrive in a fast-paced environment.
Be Professional Yet Friendly: Remember, we value a pleasant nature and professional communication. Keep your tone friendly but maintain professionalism throughout your application to reflect the kind of attitude we’re looking for in our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Caledonian Leisure Ltd
✨Know Your Stuff
Make sure you’re familiar with the requirements of the PCV Coach Driver role. Brush up on your knowledge about customer service, the importance of communication, and how to handle various situations on the road. This will show that you’re genuinely interested in the position and ready to hit the ground running.
✨Show Off Your People Skills
Since this role is all about customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific instances where you went the extra mile for a customer or resolved a tricky situation. This will highlight your ability to connect with people and enhance their experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult passenger or managing tight schedules. Practise your responses to these scenarios, focusing on your problem-solving skills and how you maintain professionalism under pressure. This will demonstrate your readiness for the fast-paced environment.
✨Bring Your Enthusiasm
Let your passion for travel and customer service shine through during the interview. Share why you love being a coach driver and how you enjoy meeting new people. A positive attitude can be contagious, and it’s something that Caledonian values highly in their team members.
