Guest Service & Upsell Pro (Flexible Shifts)
Guest Service & Upsell Pro (Flexible Shifts)

Guest Service & Upsell Pro (Flexible Shifts)

Full-Time 20000 - 25000 £ / year (est.) No home office possible
Caledonian Leisure Ltd

At a Glance

  • Tasks: Enhance customer service and support restaurant operations in a vibrant hospitality setting.
  • Company: Leading hospitality firm in Ovingdean with a focus on teamwork.
  • Benefits: Employee discounts, company pension, and potential live-in accommodation.
  • Why this job: Join a fast-paced environment and make customers' dining experiences unforgettable.
  • Qualifications: Excellent communication skills and a collaborative attitude are essential.

The predicted salary is between 20000 - 25000 £ per year.

A leading hospitality firm in Ovingdean is seeking a Restaurant Assistant to enhance customer service and support restaurant operations. The ideal candidate should possess excellent communication skills, a collaborative attitude, and the ability to thrive in a fast-paced environment.

Responsibilities include:

  • Serving food and drink
  • Addressing customer requests
  • Ensuring adherence to cash procedures

Benefits include:

  • Employee discounts
  • A company pension
  • Possible live-in accommodation

Guest Service & Upsell Pro (Flexible Shifts) employer: Caledonian Leisure Ltd

Join a leading hospitality firm in Ovingdean, where we prioritise exceptional customer service and a collaborative work environment. Our flexible shifts allow for a healthy work-life balance, while our employee benefits, including discounts and a company pension, ensure that you feel valued and supported. With opportunities for growth and the possibility of live-in accommodation, this is an excellent place to build a rewarding career in the hospitality industry.
Caledonian Leisure Ltd

Contact Detail:

Caledonian Leisure Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Service & Upsell Pro (Flexible Shifts)

✨Tip Number 1

Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you.

✨Tip Number 2

Practice your communication skills! Since the role is all about customer service, try role-playing scenarios with a mate to get comfortable with addressing customer requests.

✨Tip Number 3

Be ready to showcase your collaborative attitude! During interviews, share examples of how you've worked well in teams before. It’ll show you’re a great fit for the fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.

We think you need these skills to ace Guest Service & Upsell Pro (Flexible Shifts)

Excellent Communication Skills
Customer Service Skills
Collaborative Attitude
Ability to Thrive in a Fast-Paced Environment
Food and Drink Service
Cash Handling Procedures
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Communication Skills: Since we're all about excellent customer service, make sure to highlight your communication skills in your application. Share examples of how you've effectively interacted with customers or worked in a team to create a positive experience.

Tailor Your Application: Take a moment to customise your application for the Guest Service & Upsell Pro role. Mention specific experiences that relate to serving food and drink or addressing customer requests, so we can see how you fit right in!

Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but ensure it aligns with the hospitality industry standards.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your enthusiasm for joining our team right from the start!

How to prepare for a job interview at Caledonian Leisure Ltd

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special offerings. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to provide excellent service.

✨Show Off Your Communication Skills

Practice clear and friendly communication. During the interview, demonstrate how you would interact with customers. Use examples from past experiences where you successfully handled customer requests or resolved issues.

✨Emphasise Teamwork

Since the role requires a collaborative attitude, be prepared to discuss how you've worked effectively in teams before. Share specific instances where you contributed to a positive team dynamic, especially in fast-paced environments.

✨Prepare for Cash Handling Questions

As adherence to cash procedures is crucial, be ready to answer questions about your experience with cash handling. Highlight any relevant experience and your understanding of the importance of accuracy and integrity in financial transactions.

Guest Service & Upsell Pro (Flexible Shifts)
Caledonian Leisure Ltd

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