At a Glance
- Tasks: Serve food and drinks while providing top-notch customer service in a vibrant bar environment.
- Company: Join Caledonian, a leading UK holiday company known for exceptional hospitality and guest experiences.
- Benefits: Enjoy employee discounts, possible live-in accommodation, free staff parking, and a company pension.
- Why this job: Be part of a supportive team that values your ideas and fosters a culture of diversity and inclusion.
- Qualifications: Excellent customer service skills, a can-do attitude, and the ability to thrive in a fast-paced team.
- Other info: Flexible shift patterns available; perfect for students looking to gain experience in hospitality.
Bar Assistant
Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.
Key Job Responsibilities
- Help serve food and drink in the bar and restaurant area whilst adhering to company standards and giving excellent customer service.
- Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
- To up sell products where possible.
- Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
- To assist and positively contribute to the smooth running of the Bar department.
- To perform all reasonable requests by Management.
About you
- Have excellent customer service skills.
- Demonstrate a can-do attitude.
- Demonstrate self-motivation and ability to work in a fast-paced work environment.
- Have excellent communication skills with a collaborative approach to colleagues and customers.
- Ability to work in a team.
- Ability to work a flexible shift pattern.
Benefits
- Significant employee discounts on companies own holiday products.
- Company pension
- Possible Live-in accommodation
- Free staff parking – hotel specific
About us
The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.
At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.
We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.
Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.
Diversity & Inclusion
We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.
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Bar Assistant employer: Caledonian Leisure Ltd
Contact Detail:
Caledonian Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Assistant
✨Tip Number 1
Familiarise yourself with the Caledonian Hotel Collection and its values. Understanding their commitment to customer service and employee involvement will help you align your approach during interviews.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about hospitality scenarios. This will prepare you for demonstrating your excellent customer service skills in a fast-paced environment.
✨Tip Number 3
Showcase your can-do attitude by preparing examples of how you've tackled challenges in previous roles. Be ready to discuss these during any informal chats or interviews to highlight your self-motivation.
✨Tip Number 4
Network with current or former employees of the Caledonian Hotel Collection. They can provide insights into the company culture and may even offer tips on how to stand out as a candidate.
We think you need these skills to ace Bar Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles where you've provided excellent customer service. Use specific examples that demonstrate your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the Bar Assistant role. Mention your can-do attitude and how you can contribute to the smooth running of the bar department. Be sure to align your skills with the job responsibilities outlined in the description.
Showcase Teamwork Skills: In your application, emphasise your ability to work collaboratively with colleagues. Provide examples of past experiences where teamwork led to successful outcomes, especially in a hospitality setting.
Highlight Flexibility: Since the role requires a flexible shift pattern, mention your availability and willingness to adapt to different working hours. This shows your commitment and readiness to meet the demands of the job.
How to prepare for a job interview at Caledonian Leisure Ltd
✨Showcase Your Customer Service Skills
As a Bar Assistant, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past, and demonstrate your ability to handle difficult situations with a smile.
✨Demonstrate a Can-Do Attitude
Employers love candidates who show enthusiasm and a positive attitude. During the interview, express your willingness to take on challenges and your eagerness to contribute to the team’s success.
✨Highlight Teamwork Experience
Since working in a bar requires collaboration, be ready to discuss your experiences working in teams. Share specific instances where you contributed to a team goal or helped a colleague out.
✨Prepare for Flexibility Questions
The role requires a flexible shift pattern, so expect questions about your availability. Be honest about your schedule and show that you're open to working various shifts to meet the needs of the business.