At a Glance
- Tasks: Serve food and drinks while providing top-notch customer service in a vibrant bar setting.
- Company: Join Caledonian, a leading UK holiday company known for exceptional hospitality and guest experiences.
- Benefits: Enjoy employee discounts, possible live-in accommodation, free staff parking, and a company pension.
- Why this job: Be part of a supportive team that values your ideas and fosters a diverse, inclusive culture.
- Qualifications: Excellent customer service skills, a can-do attitude, and the ability to work flexibly in a team.
- Other info: This role is perfect for those looking to kickstart their career in the hospitality industry.
Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.
Key Job Responsibilities
- Help serve food and drink in the bar and restaurant area whilst adhering to company standards and giving excellent customer service.
- Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
- To up sell products where possible.
- Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
- To assist and positively contribute to the smooth running of the Bar department.
- To perform all reasonable requests by Management.
About you
- Have excellent customer service skills.
- Demonstrate a can-do attitude.
- Demonstrate self-motivation and ability to work in a fast-paced work environment.
- Have excellent communication skills with a collaborative approach to colleagues and customers.
- Ability to work in a team.
- Ability to work a flexible shift pattern.
Benefits
- Significant employee discounts on companies own holiday products.
- Company pension.
- Possible Live-in accommodation.
- Free staff parking – hotel specific.
About us
The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK. At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success. We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals. Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.
Diversity & Inclusion
We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.
Bar Assistant employer: Caledonian Leisure Ltd
Contact Detail:
Caledonian Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Assistant
✨Tip Number 1
Familiarise yourself with the Caledonian Hotel Collection and its values. Understanding their commitment to customer service and employee involvement will help you align your approach during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This will demonstrate your ability to maintain a friendly and efficient manner, which is crucial for a Bar Assistant.
✨Tip Number 3
Be ready to discuss your teamwork experience. Highlight instances where you've collaborated effectively with colleagues, as this role requires a strong team-oriented mindset.
✨Tip Number 4
Prepare to talk about your flexibility and adaptability. Since the job involves working various shifts, sharing your experiences of managing different schedules can set you apart from other candidates.
We think you need these skills to ace Bar Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Bar Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality, customer service skills, and any previous roles that demonstrate your ability to work in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team at Caledonian.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Caledonian Leisure Ltd
✨Showcase Your Customer Service Skills
As a Bar Assistant, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past, and demonstrate your ability to handle difficult situations with a friendly attitude.
✨Demonstrate a Can-Do Attitude
Employers are looking for candidates who can adapt and take initiative. During the interview, express your willingness to tackle challenges and your enthusiasm for working in a fast-paced environment.
✨Highlight Teamwork Experience
Since the role requires collaboration with colleagues, be ready to discuss your experiences working in teams. Share specific instances where you contributed positively to a group effort or helped resolve conflicts.
✨Prepare for Flexibility Questions
The job involves working flexible shifts, so expect questions about your availability. Be honest about your schedule and show that you're open to working various hours, including weekends and holidays.