Front Office Assistant/ Receptionist
Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.
Key Job Responsibilities
- Be responsible with day's business, including arrivals, departures, special request
- Check in/out guests
- Answering all calls
- Communicate hotel services to guests
- Positively contribute to the smooth running of the front office department during your shift
- Handle all guest enquiries and concerns in a professional manner
- Maximise revenue through upselling and room sales
About you
- Have excellent customer service skills.
- Demonstrate a can-do attitude.
- Demonstrate self-motivation and ability to work in a fast-paced work environment.
- Have excellent communication skills with a collaborative approach to colleagues and customers.
- Ability to work in a team.
- Ability to work a flexible shift pattern.
Benefits
- Significant employee discounts on companies own holiday products.
- Company pension
- Possible Live-in accommodation
- Free staff parking – hotel specific
About us
The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.
At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.
We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.
Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.
Diversity & Inclusion
We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.
Receptionist in Sandown employer: Caledonian Island Hotel
Caledonian Hotel Collection is an exceptional employer in the hospitality industry, offering a vibrant work culture that values employee contributions and fosters personal growth. With significant discounts on holiday products, potential live-in accommodation, and a commitment to diversity and inclusion, team members are encouraged to share their ideas and suggestions, ensuring a rewarding and collaborative environment. Join us to be part of a dedicated team where your enthusiasm and commitment will be recognised and appreciated.
