At a Glance
- Tasks: Ensure guest safety, maintain cleanliness, and provide excellent customer service during night shifts.
- Company: Join the UK's largest independent hotel group with a focus on growth and development.
- Benefits: Competitive salary, personal development opportunities, and discounted stays for you and your loved ones.
- Other info: Enjoy a supportive, inclusive culture with opportunities for career advancement.
- Why this job: Be part of a passionate team delivering exceptional hospitality and making meaningful connections.
- Qualifications: Customer service experience and a passion for hospitality are essential.
The predicted salary is between 18900 - 23100 £ per year.
Bespoke Benefits… What’s in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements:
- As a Night Porter you will be expected to ensure the security of the building & guests, set up the restaurant for breakfast, serve drinks in the bar, and clean all public areas.
- Taking telephone calls must be customer service focused.
- You will be required to work between the hours of 7pm and 11am approx.
- Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events, which includes setting tables, tidying and general maintenance as well as attending to any guests' needs throughout the night.
- The ideal person will have at least 1 year’s experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests.
- We are looking for someone who is passionate about hospitality, reliable, and willing to learn as part of this growing team.
Duties will include:
- To complete statutory fire and security checks.
- To provide room service, preparing and serving food to Company standards.
- Complete daily handover procedures in an efficient and responsible manner.
- Ensure all corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Night Porter in Ullapool employer: Caledonian Hotel Ullapool
Join our vibrant hospitality team at a stunning Highland hotel, where we prioritise employee growth and development in a supportive work culture. With competitive salaries, live-in accommodation, and opportunities for career progression, we offer a unique chance to thrive in one of Scotland's most beautiful locations while delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Ullapool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caledonian Hotel Ullapool. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caledonian Hotel Ullapool
Don't be shy about reaching out to Caledonian Hotel Ullapool directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Ullapool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caledonian Hotel Ullapool and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caledonian Hotel Ullapool
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
