At a Glance
- Tasks: Lead hotel operations, ensuring exceptional guest experiences and supporting departmental teams.
- Company: Caledonian Hotel, Ullapool - a supportive and friendly workplace.
- Benefits: Competitive salary, live-in accommodation, meals on duty, and staff discounts.
- Other info: Great career development opportunities in a dynamic environment.
- Why this job: Perfect for ambitious hospitality pros wanting to broaden their management experience.
- Qualifications: Previous supervisory or management experience in hospitality is essential.
Hotel Duty Manager (Maternity Leave Cover)
Live-In Accommodation Available
Location:
Caledonian Hotel, Ullapool
Contract:
Fixed-Term Maternity Cover (12 Months)
Salary:
Competitive Salary + Live-In Option Available
About the Role
We are looking for an enthusiastic and hands-on Hotel Duty Manager to join our management team on a maternity leave cover contract.
This is an excellent opportunity for an ambitious Food & Beverage Manager, Restaurant Manager, Assistant Manager, or experienced Supervisor looking to take the next step in their hospitality career and gain exposure to all aspects of hotel operations.
As Duty Manager, you will work closely with the senior management team to ensure the smooth day-to-day running of the hotel, delivering exceptional guest experiences while supporting and leading departmental teams.
Key Responsibilities
- Oversee the daily operation of the hotel across all departments.
- Lead and support Front of House, Food & Beverage and Housekeeping teams.
- Ensure exceptional guest service standards are maintained at all times.
- Handle guest feedback, complaints and service recovery professionally and efficiently.
- Conduct daily operational checks and ensure compliance with health, safety and licensing requirements.
- Support recruitment, training and development of team members.
- Manage room inspections and presentation standards.
- Assist with stock control, ordering and departmental cost management.
- Act as the senior manager on duty and be the main point of contact for guests and staff.
- Support with hotel administration, reporting and operational planning.
- Ensure company policies and procedures are consistently followed.
About You
We are looking for someone who:
- Has previous supervisory or management experience within hospitality.
- May currently be working as an F&B Manager, Restaurant Manager, Assistant Manager or Senior Supervisor looking for their next challenge.
- Demonstrates excellent leadership and people management skills.
- Has a passion for delivering memorable guest experiences.
- Can remain calm and professional under pressure.
- Is highly organised with strong attention to detail.
- Has excellent communication and problem-solving abilities.
- Is flexible and willing to work shifts, including weekends and evenings.
What We Offer
- Competitive salary.
- Live-in accommodation available.
- Meals on duty.
- Staff discounts.
- Ongoing training and development.
- A fantastic opportunity to broaden your management experience across a full hotel operation.
- Supportive and friendly working environment.
- Excellent career development opportunities.
Apply Now
If you're an ambitious hospitality professional ready to step into a broader management role and develop your hotel operations experience, we'd love to hear from you.
Duty Manager (Maternity Cover - Starting September 2026) (Live-In Available) in Ullapool employer: Caledonian Hotel Ullapool
Join our vibrant hospitality team at a stunning Highland hotel, where we prioritise employee growth and development in a supportive work culture. With competitive salaries, live-in accommodation, and opportunities for career progression, we offer a unique chance to thrive in one of Scotland's most beautiful locations while delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager (Maternity Cover - Starting September 2026) (Live-In Available) in Ullapool
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Duty Manager (Maternity Cover - Starting September 2026) (Live-In Available) in Ullapool
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Caledonian Hotel Ullapool
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Caledonian Hotel Ullapool. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
