At a Glance
- Tasks: Ensure smooth hotel operations and deliver exceptional guest service.
- Company: Join the UK's largest independent hotel group with a focus on growth and development.
- Benefits: Competitive salary, personal development opportunities, and discounted stays for you and your loved ones.
- Other info: Dynamic work environment with pathways for career advancement and community support.
- Why this job: Be part of a motivated team that values creativity and inclusivity in hospitality.
- Qualifications: At least one year of experience in a similar role and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
We currently have an amazing opportunity to join the team as Duty Manager.
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements: The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn as part of this growing team.
Duties will include:
- To ensure the smooth running of the hotel and ensure that the set standards are met and maintained at all times.
- To create an environment which promotes employee motivation and encourages the team to take pride in their work, the hotel and themselves.
- To seek every opportunity to maximise sales by positively promoting the hotel and by encouraging all staff to up sell.
- To work within departmental budgetary framework and ensure control over stocks, operational costs and expenditure are maximised.
Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Duty Manager in Fort William employer: Caledonian Hotel Fort William
At Bespoke Hotels, we prioritise our people, fostering a vibrant work culture that champions engagement, personal development, and inclusivity. As a Duty Manager, you'll thrive in an environment that values your contributions, offers competitive salaries, and provides unique benefits like discounted hotel stays for you and your loved ones. Join us in delivering exceptional hospitality while building a rewarding career within the UK's largest independent hotel group.
Contact Details:
Caledonian Hotel Fort William Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Fort William
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Bespoke Hotels. A friendly chat can open doors and give you insider info about the company culture and job openings.
✨Tip Number 2
Prepare for the interview by researching Bespoke Hotels thoroughly. Know their values, recent news, and what makes them unique. This will show your passion for the role and help you stand out as a candidate.
✨Tip Number 3
Practice your customer service skills! As a Duty Manager, you'll need to handle various situations with grace. Role-play common scenarios with friends or family to boost your confidence and response time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Bespoke team. Let’s get you that Duty Manager role!
We think you need these skills to ace Duty Manager in Fort William
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your dedication to providing excellent service and how you’ve made guests feel special in the past.
Tailor Your Application:Make sure to customise your application to fit the Duty Manager role. Highlight relevant experience and skills that align with the job description, showing us why you're the perfect fit for our team at Bespoke Hotels.
Be Authentic:We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. Share your unique perspective on hospitality and what motivates you to succeed in this industry.
Apply Through Our Website:For the best chance of joining our amazing team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to a rewarding career with us!
How to prepare for a job interview at Caledonian Hotel Fort William
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge before the interview. Understand the core values of Bespoke Hotels and be ready to discuss how you can contribute to their culture of engagement and motivation.
✨Showcase Your Experience
Be prepared to talk about your previous experience as a Duty Manager or in a similar role. Highlight specific examples where you delivered exceptional service, managed a team, or improved operational efficiency.
✨Demonstrate Your Passion
Let your enthusiasm for hospitality shine through during the interview. Share stories that reflect your passion for creating memorable guest experiences and how you motivate your team to take pride in their work.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer. This shows your interest in the role and the company. You might ask about their approach to employee development or how they celebrate diversity within their teams.
