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- Tasks: Ensure high standards in repairs, damp and mould compliance while supporting customer service.
- Company: Join Caledonia Housing Association, a top UK social housing provider with a strong community focus.
- Benefits: Enjoy 36 days annual leave, a leading pension scheme, and professional development opportunities.
- Why this job: Make a real impact in a values-driven organisation with a supportive and inclusive culture.
- Qualifications: Experience in social housing or maintenance, technical knowledge of damp issues, and customer service skills required.
- Other info: This hybrid role offers flexibility and the chance to work across various locations.
The predicted salary is between 31900 - 39800 £ per year.
Location: Hybrid Working - Dundee
Hours: Full-time, 35 hours per week
Salary: £37,792 - £44,367 per annum (+ car allowance)
Closing Date: Midnight on Sunday 6th July 205
Interview Date: w/c 14th July 2025
Do you want the opportunity to effect real change in an organisation with a strong social purpose? Caledonia Housing Association is one of Scotland's leading social housing providers and has been recognised as one of the top UK Housing Associations to work for, with the vision of providing "Homes and Services that make life better". We are committed to providing high quality affordable housing, building new homes and transforming customer services.
About the role
Reporting to the Maintenance Team Leader, you will hold an important role within the Caledonia Housing Group ensuring compliance with internal damp and mould procedures and repairs are carried out to a consistently high standard. The remit of the post includes monitoring and controlling the day-to-day delivery of reactive maintenance across Caledonia's stock portfolio along with ensuring resident safety in respect of damp and mould.
The post holder will support the Customers Services Team with complex repairs and voids and provide advice and guidance to colleagues when required. An important part of the role involves liaising closely with key stakeholders to drive contractor performance and deliver high levels of customer satisfaction. The role will be performed mainly in the Dundee, Angus & Fife areas however there may be a requirement to travel across other areas of operation on occasion. A full UK driving licence and access to own vehicle is essential.
What you will bring
- Experience of working within social housing or repairs and maintenance, delivering repairs and maintenance works from inception to completion
- Technical knowledge of assessing and resolving issues related to damp and mould in buildings
- Knowledge of property related legislation, SHQS, and EESSH standards
- Experience of instructing and managing external contractors and suppliers
- Evidence of and commitment to the delivery of a high-quality customer service
- Experience of dealing with challenging situations
- Able to organise and plan workload to meet targets and deadlines with minimal supervision
- Able to manage a complex and varied workload to complete tasks on time and within budget
- Professional qualification in Building Maintenance/Asset Management or similar - SCQF Level 7 or above, is not essential but would be beneficial
A place where everyone can thrive
The Maintenance Inspector - Repairs, Damp & Mould is a Hybrid Role, which means you will work flexibly from a range of sites including: working from home, at Caledonia Group Offices, or on a mobile basis to be near customers or assets. Travel throughout our areas of operation will be required for this role.
We recently won a national workplace culture award for our "Agile for Everyone Model" and the positive impact this has had on our tenants, Caledonia staff and the wider business. Supporting the health and wellbeing of our people, and an inclusive culture where everyone feels valued is fundamental to who we are.
As a Caledonia Housing Group employee, you will enjoy a fantastic range of benefits including:
- 36 days annual leave (increasing with service)
- Sector leading pension scheme, matched up to 12% by us
- FREE membership of a healthcare cash plan, including cover for dependents
- Employee Counselling Service
- Enhanced benefits for maternity, paternity and adoption leave
- Professional development opportunities, with "Developing People" a strategic objective in the Caledonia Business Plan
Caledonia strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.
Interested in learning more? If the opportunity to play a leading role in this values-based and ambitious organisation interests and excites you, please click on the 'Apply' link or visit the 'Join Us' section of our website www.caledoniaha.co.uk
Maintenance Inspector - Repairs, Damp & Mould employer: Caledonia Housing Association
Contact Detail:
Caledonia Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Inspector - Repairs, Damp & Mould
✨Tip Number 1
Familiarise yourself with the specific damp and mould procedures that Caledonia Housing Group follows. Understanding their internal processes will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Caledonia Housing Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your experience with managing external contractors and suppliers. Be ready to share specific examples of how you've ensured high-quality service delivery in previous roles, as this is a key aspect of the Maintenance Inspector position.
✨Tip Number 4
Research property-related legislation, particularly SHQS and EESSH standards. Being knowledgeable about these regulations will show that you are well-prepared and serious about ensuring compliance in your future role.
We think you need these skills to ace Maintenance Inspector - Repairs, Damp & Mould
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social housing and repairs. Emphasise any technical knowledge related to damp and mould, as well as your ability to manage contractors and deliver high-quality customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the organisation's mission. Mention specific examples from your past work that demonstrate your skills in managing maintenance issues and ensuring compliance with property legislation.
Showcase Relevant Qualifications: If you have any professional qualifications in Building Maintenance or Asset Management, be sure to include them. Even if they are not essential, they can set you apart from other candidates.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with challenging situations in maintenance. Be ready to discuss how you prioritise tasks and manage a varied workload effectively.
How to prepare for a job interview at Caledonia Housing Association
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of damp and mould issues, as well as property-related legislation like SHQS and EESSH standards. Being able to discuss these topics confidently will demonstrate your expertise and suitability for the role.
✨Highlight Your Customer Service Skills
Since this role involves liaising with residents and managing contractors, be prepared to share examples of how you've delivered high-quality customer service in challenging situations. This will show that you can handle the complexities of the job while keeping customer satisfaction a priority.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific maintenance scenarios or conflicts with contractors. Practising your responses to these types of questions will help you articulate your problem-solving skills and decision-making process effectively.
✨Demonstrate Your Organisational Skills
The role requires managing a complex workload with minimal supervision. Be ready to discuss how you plan and organise your tasks to meet deadlines. Providing examples from past experiences will illustrate your ability to stay on top of multiple responsibilities.