Service Co-ordinator

Service Co-ordinator

Full-Time 30000 - 40000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals with care needs through assessments and person-centred planning.
  • Company: Join Calderdale Council's Upper Valley Locality Team in a rewarding social care role.
  • Benefits: Enjoy generous leave, discounts, and opportunities for professional development.
  • Other info: Endless career progression opportunities and a focus on innovative practice.
  • Why this job: Make a real difference in people's lives while working in a supportive team environment.
  • Qualifications: Experience in adult social care and strong interpersonal skills are essential.

The predicted salary is between 30000 - 40000 ÂŁ per year.

We are looking for a creative and resourceful Social Care Service Co‑ordinator to work with the Upper Valley Locality Team, which is part of the Adult Services and Wellbeing Directorate at Calderdale Council. The locality teams support people who have already been assessed and have support in place; we manage reassessment where needs change or review, and provide person‑centred support for care‑act‑eligible individuals. The team primarily supports people with a physical disability and those over the age of 65 with age‑related needs. Physical disability work includes transition support with children services to aid a seamless move from children to adult services.

Within the role you will be expected to carry out Care Act Assessments and relevant support planning, mental capacity assessments, support with court‑work processes on allocated cases, hospital discharge work, continuing health care, duty function and reviews. We work in partnership with both statutory and voluntary sectors to ensure a person is sign‑posted to services that best suit their needs and to consider a holistic approach to support planning. We use strengths‑based practice focussing on positive outcomes and independence, putting the person at the heart of assessments.

What we are looking for:

  • Ability to relate to people: Your role as a Social Care Service Co‑ordinator is to have direct contact with people, usually on a face‑to‑face basis. You must be able to develop a trusting relationship quickly, using a kind, empathetic and friendly approach. You should listen deeply to what people are telling you and adapt your communication style to get the best out of the interactions.
  • Resourcefulness and creativity: Formal services are not always solutions. You will need to be useful, resourceful and creative, drawing on the strengths of people, their wider networks, and local community assets to problem‑solve and meet their requirements. You should be confident to challenge the status‑quo or preconceived ideas to enable this to happen.
  • Adult Social Care knowledge: The ideal candidate will have experience and knowledge of adult social care. Whether you have lived experience, have worked as a care worker or are in a similar role, your background will provide an excellent platform to fulfil the duties of a Social Care Service Co‑ordinator.
  • Values driven: We want Social Care Service Co‑ordinators who mirror our values and treat people with respect. Our service recognises that people are experts in their own lives. Co‑ordinators often challenge discrimination, stigma, marginalisation, exclusion or oppression, respecting the dignity and diversity of the people we serve.

Why join us:

  • If you are a team player who values being part of a core team, this is the job for you. The success of our work is down to excellent team working. Your practice will also be supported by a range of internal and external experienced health and social care professionals.
  • Opportunities for Personal and Professional Development: Our teams report to supportive management who help them navigate challenging aspects of the work and encourage innovative practice. Opportunities for career progression are endless. We offer monthly supervision, quarterly shared conversations, developmental training, trainee on‑the‑job apprenticeships, and a Social Work degree.
  • Other benefits: Generous and progressive annual leave allowance, discounted leisure centre membership, discounted public transport, tax‑free bike scheme, salary sacrifice car scheme, credit union membership, discounted theatre tickets, free legal and financial advice, access to many other discounts through local business partnerships.

Closing Date and Interviews:

Closing date: 11th May 2026
Interviews: 21st May 2026, in person

Contact for an informal chat:
Team Leader Rachael Walker – Rachael.Walker@calderdale.gov.uk, 07866943511
Team Leader Lauren Johnson‑Young – Lauren.Johnson‑Young@calderdale.gov.uk, 0793210139

Service Co-ordinator employer: Calderdale Council

Calderdale Council is an exceptional employer for those seeking a meaningful career in social care, particularly as a Service Co-ordinator within the Upper Valley Locality Team. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for personal and professional development, including access to training and career progression. With generous benefits such as a progressive annual leave allowance, discounted leisure memberships, and a commitment to employee well-being, we ensure our team members feel valued and empowered to make a positive impact in the community.
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Contact Detail:

Calderdale Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Co-ordinator

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of digging into Calderdale Council's values and mission. This way, you can tailor your responses to show how you fit right in with their team.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your experience in adult social care and how you can bring creativity and resourcefulness to the role.

✨Tip Number 3

Be ready to share real-life examples! Think of situations where you've demonstrated empathy, problem-solving, or teamwork. These stories will help you connect with the interviewers and show them you're the right fit for the Service Co-ordinator role.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in joining their team.

We think you need these skills to ace Service Co-ordinator

Care Act Assessments
Support Planning
Mental Capacity Assessments
Hospital Discharge Work
Continuing Health Care
Communication Skills
Empathy
Resourcefulness
Creativity
Adult Social Care Knowledge
Teamwork
Problem-Solving Skills
Values Driven Approach
Relationship Building

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for social care shine through! We want to see how much you care about helping others and making a difference in their lives. Share personal experiences or insights that highlight your commitment to the field.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We’re looking for someone who can relate to people and be resourceful, so give examples of how you've done this in past roles.

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. Use bullet points if necessary to highlight key achievements or skills.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Calderdale Council

✨Know Your Stuff

Make sure you brush up on your knowledge of adult social care. Familiarise yourself with the Care Act and the principles of person-centred support. Being able to discuss these topics confidently will show that you're serious about the role.

✨Show Your Empathy

Since this role involves direct contact with people, practice how you can convey empathy and kindness in your responses. Think of examples from your past experiences where you've built trusting relationships or helped someone in need.

✨Be Resourceful

Prepare to discuss how you've used creativity and resourcefulness in previous roles. Think of specific instances where you’ve solved problems or challenged the status quo to meet someone's needs. This will highlight your ability to think outside the box.

✨Team Player Mindset

Emphasise your ability to work well in a team. Reflect on times when collaboration led to positive outcomes. The interviewers will be looking for candidates who value teamwork and can contribute to a supportive environment.

Service Co-ordinator
Calderdale Council
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