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- Tasks: Monitor Direct Payments and ensure compliance with support plans for individuals.
- Company: Join Calderdale Council's friendly and supportive Integrated Commissioning and Partnerships team.
- Benefits: Competitive salary, professional development, and a commitment to diversity and inclusion.
- Other info: Fast-paced role with opportunities for growth and a focus on safeguarding vulnerable individuals.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Level 4 qualification in finance or relevant experience; strong analytical and relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
We are inviting a professional, friendly and customer-focused Monitoring Officer to join our Direct Payment Monitoring team, part of the System and Finance service within Integrated Commissioning and Partnerships at Calderdale Council. The team supports the Adults and Children's Social Care directorates and ensures that Direct Payments are monitored in line with support plans. The role requires the initiation of a yearly monitoring process, requesting evidence and cross‑referencing it against support plans, to confirm that spending is appropriate and accounted for.
Responsibilities
- Work with individuals or their representatives who receive Direct Payments, requesting the necessary documentation to complete annual monitoring.
- Reconcile accounts to confirm that spending aligns with the individuals' support plans.
- Provide advice, support and information on the Direct Payments monitoring function to individuals or their representatives.
- Collaborate closely with the Direct Payment, Care Charging, Financial Assessment and Sundry Income teams.
- Maintain initiative, meet deadlines and pay high attention to detail in all duties.
Qualifications
- Level 4 qualification in a relevant financial area or demonstrable relevant experience.
- Excellent analytical and problem‑solving skills.
- Knowledge of the adult social care financial assessment process and its relationship to Direct Payments.
- Strong ability to build and maintain relationships with customers, colleagues and partners.
- Self‑management ability to handle workload in a fast‑paced environment.
- Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Applicants for posts exempt from the Rehabilitation of Offenders Act will need to provide a DBS from the Disclosure and Barring Service before appointment.
This role is Disability Confident and welcomes applications from all qualified candidates.
Monitoring Officer - Direct Payment employer: Calderdale Council
Contact Detail:
Calderdale Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring Officer - Direct Payment
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work with Direct Payments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of financial assessments and Direct Payments. We recommend practising common interview questions and scenarios related to the role to show you’re ready to hit the ground running.
✨Tip Number 3
Showcase your analytical skills! During interviews, be ready to discuss how you've tackled problems in the past, especially in fast-paced environments. Use specific examples to highlight your attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Monitoring Officer - Direct Payment
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Monitoring Officer role. We want to see how you can bring your unique flair to our Direct Payment Monitoring team!
Showcase Your Attention to Detail: Since this role involves reconciling accounts and ensuring compliance with support plans, it’s crucial to demonstrate your attention to detail. Use specific examples in your application that showcase your analytical skills and problem-solving abilities.
Highlight Your Customer Focus: We’re looking for someone who is friendly and customer-focused. Make sure to include experiences where you’ve successfully built relationships with customers or colleagues, as this will show us you’re a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Calderdale Council
✨Know Your Stuff
Make sure you brush up on the financial assessment process and how it relates to Direct Payments. Being able to discuss this knowledge confidently will show that you're serious about the role and understand its importance.
✨Showcase Your Analytical Skills
Prepare examples of how you've used your analytical and problem-solving skills in previous roles. Think of specific situations where you reconciled accounts or dealt with complex financial information, as this will demonstrate your capability for the Monitoring Officer position.
✨Build Rapport
Since the role involves working closely with individuals and their representatives, practice how you'll build relationships during the interview. Be friendly and approachable, and think of ways to convey your customer-focused attitude.
✨Attention to Detail is Key
Highlight your ability to pay attention to detail by discussing past experiences where this skill was crucial. Whether it was ensuring compliance with support plans or managing documentation, showing that you can handle the nitty-gritty will set you apart.