At a Glance
- Tasks: Join our team as a Market Attendant, assisting in daily market operations and ensuring a vibrant atmosphere.
- Company: Be part of Calderdale Council's award-winning Markets Team, dedicated to community growth and local produce.
- Benefits: Enjoy flexible working hours, including weekends, and contribute to exciting facility improvements.
- Why this job: Make a real impact in your community while gaining valuable experience in customer service and teamwork.
- Qualifications: Customer-focused experience, knowledge of cleaning processes, and effective people skills are essential.
- Other info: We value diversity and encourage applications from under-represented communities.
The predicted salary is between 20000 - 28000 £ per year.
Calderdale strives to develop our community and to improve the local economy. In accordance with that objective, the mission of the Markets Team is to operate Markets that are the heart of the place, celebrating local services and local produce in a safe and friendly environment.
This is an exciting opportunity to join a multi-award winning team at a time when positive changes are being made, which include a number of Grant funded facility improvements and a staffing reorganisation. The service is part of the Regeneration and Strategy Directorate of Calderdale Metropolitan Borough Council. It holds regulatory franchise rights on behalf of the Council for the operation of market type events throughout the district and presently operates six retail venues in various locations at Halifax, Hebden Bridge, Elland, Todmorden and Brighouse over a seven day week period.
We are looking to recruit an enthusiastic and highly motivated person to join our Market Service to undertake the role of Market Attendant who will be responsible for assisting the Assistant Market Manager in the daily operation of the Council's Markets.
Responsibilities will include:
- Supervision of staff
- Monitoring and maintaining of standards
- General cleansing duties
- Securing of premises and regulation of entry and trading
- Site supervision in accordance with Health and Safety requirements
- Minor maintenance and the erection and dismantling of market stalls
The successful applicant will be required to liaise with Traders in relation to service provision and all related matters, ensuring Calderdale's Markets are maintained in a safe, secure and hygienic condition to the benefit of all stakeholders and in accordance with all legislative requirements.
Excellent customer service standards are required along with the understanding of who the key stakeholders are, ensuring that effective engagement takes place in delivering a first class service. Health and Safety is also a service priority and you will be required to proactively encourage a positive health and safety working environment, ensuring that staff and stakeholders work safely at all times.
The post holder will need:
- Demonstrable experience of working within a customer focused role
- General knowledge relating to cleaning processes and the use of industrial cleaning equipment
- Ability to learn and undertake training to facilitate safe operations and methods of work
- Effective people skills; must be able to support, supervise and effectively work with others to achieve common goals and objectives
- A Full driving licence held for a minimum of 2 years
This is an exciting time to join this award winning Team; the successful person will be expected to work alternate Saturdays and from time to time Sundays and Bank Holiday Mondays, along with covering other Market Attendant positions at other markets, so flexibility is essential.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
Market Attendant employer: Calderdale Council
Contact Detail:
Calderdale Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Attendant
✨Tip Number 1
Familiarise yourself with the local markets in Calderdale. Understanding the unique aspects of each market location, such as Halifax and Hebden Bridge, will help you engage effectively with traders and customers during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in previous roles. This will demonstrate your ability to maintain high standards of service, which is crucial for the Market Attendant position.
✨Tip Number 3
Highlight any experience you have with health and safety regulations. Being able to discuss how you've ensured a safe working environment in past roles will be a significant advantage, given the emphasis on health and safety in this job.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires covering various markets and working weekends or bank holidays, showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Market Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Market Attendant position. Highlight your relevant experience in customer service and any knowledge of cleaning processes.
Tailor Your CV: Make sure your CV reflects your experience in customer-focused roles and any relevant skills, such as supervision and health and safety knowledge. Use specific examples to demonstrate how you've met similar responsibilities in the past.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the team. Mention your ability to work flexibly, your commitment to health and safety, and your understanding of the importance of local markets in the community.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Calderdale Council
✨Show Your Customer Service Skills
As a Market Attendant, you'll need to demonstrate excellent customer service. Prepare examples of how you've successfully handled customer interactions in the past, focusing on your ability to engage with diverse groups and resolve issues.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety standards relevant to market operations. Be ready to discuss how you would ensure compliance and promote a safe environment for both staff and customers during the interview.
✨Highlight Your Teamwork Abilities
The role involves supervising staff and working closely with traders. Share experiences that showcase your ability to collaborate effectively, support team members, and achieve common goals.
✨Demonstrate Flexibility and Adaptability
Since the position requires working alternate Saturdays and possibly Sundays or Bank Holidays, express your willingness to be flexible with your schedule. Provide examples of how you've adapted to changing circumstances in previous roles.