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- Tasks: Monitor Direct Payments and ensure compliance with support plans for individuals.
- Company: Join Calderdale Council's friendly and supportive team in Integrated Commissioning and Partnerships.
- Benefits: Competitive salary, professional development, and a commitment to diversity and inclusion.
- Other info: Fast-paced role with opportunities for growth and a focus on safeguarding vulnerable individuals.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Level 4 qualification in finance or relevant experience; strong analytical and relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
We are inviting a professional, friendly and customer-focused Monitoring Officer to join our Direct Payment Monitoring team, part of the System and Finance service within Integrated Commissioning and Partnerships at Calderdale Council. The team supports the Adults and Children's Social Care directorates and ensures that Direct Payments are monitored in line with support plans. The role requires the initiation of a yearly monitoring process, requesting evidence and cross‑referencing it against support plans, to confirm that spending is appropriate and accounted for.
Responsibilities
- Work with individuals or their representatives who receive Direct Payments, requesting the necessary documentation to complete annual monitoring.
- Reconcile accounts to confirm that spending aligns with the individuals' support plans.
- Provide advice, support and information on the Direct Payments monitoring function to individuals or their representatives.
- Collaborate closely with the Direct Payment, Care Charging, Financial Assessment and Sundry Income teams.
- Maintain initiative, meet deadlines and pay high attention to detail in all duties.
Qualifications
- Level 4 qualification in a relevant financial area or demonstrable relevant experience.
- Excellent analytical and problem‑solving skills.
- Knowledge of the adult social care financial assessment process and its relationship to Direct Payments.
- Strong ability to build and maintain relationships with customers, colleagues and partners.
- Self‑management ability to handle workload in a fast‑paced environment.
- Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Applicants for posts exempt from the Rehabilitation of Offenders Act will need to provide a DBS from the Disclosure and Barring Service before appointment.
This role is Disability Confident and welcomes applications from all qualified candidates.
Monitoring Officer - Direct Payment in Halifax employer: Calderdale Council
Contact Detail:
Calderdale Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring Officer - Direct Payment in Halifax
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work with Direct Payments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of financial assessments and Direct Payments. We recommend practising common interview questions and having examples ready that showcase your analytical skills and attention to detail.
✨Tip Number 3
Show your passion for customer service! During interviews, highlight your experience in building relationships and providing support. This role is all about working closely with individuals, so let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Monitoring Officer - Direct Payment in Halifax
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Monitoring Officer role. We want to see how you can bring your unique flair to our Direct Payment Monitoring team!
Showcase Your Attention to Detail: Since this role requires high attention to detail, be sure to provide examples in your application that demonstrate your ability to manage complex information accurately. We love candidates who can spot the little things that matter!
Highlight Your Customer Focus: As a Monitoring Officer, you'll be working closely with individuals and their representatives. Make sure to emphasise your customer service skills and any relevant experiences that showcase your friendly and professional approach.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our amazing team at Calderdale Council!
How to prepare for a job interview at Calderdale Council
✨Know Your Stuff
Make sure you brush up on the financial assessment process and how it relates to Direct Payments. Familiarise yourself with the key responsibilities of a Monitoring Officer, as well as the specific needs of adults and children's social care. This will show that you're not just interested in the role, but that you understand its importance.
✨Showcase Your Analytical Skills
Prepare examples from your past experience where you've had to analyse data or reconcile accounts. Be ready to discuss how you approached these tasks, the challenges you faced, and how you overcame them. This will demonstrate your problem-solving abilities and attention to detail, which are crucial for this role.
✨Build Rapport
Since the role involves working closely with individuals and their representatives, practice how you'll build relationships during the interview. Think of ways to convey your friendly and customer-focused approach. You might even want to prepare a few questions about how the team collaborates with other departments to show your interest in teamwork.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to Direct Payments monitoring. Prepare for scenario-based questions by thinking through potential challenges you might face in the role and how you would address them. This will help you demonstrate your initiative and self-management skills in a fast-paced environment.