Business Support Officer (MAST) in Halifax
Business Support Officer (MAST)

Business Support Officer (MAST) in Halifax

Halifax Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
Go Premium
C

At a Glance

  • Tasks: Provide essential admin support to frontline services and liaise with various agencies.
  • Company: Join Calderdale Council, committed to inclusivity and diversity.
  • Benefits: Flexible working options and a supportive team environment.
  • Why this job: Make a real difference in the lives of children and young people.
  • Qualifications: Strong keyboard skills, minute-taking experience, and excellent communication abilities.
  • Other info: Opportunities for career growth and development in a dynamic setting.

The predicted salary is between 30000 - 42000 £ per year.

Post Ref: CC658 Internal at risk or redeployee applicants will be seen in the first instance. Working days: Monday, Wednesday and an additional day to be agreed. At least 2 of these days will be office based.

Business Support provides specialist administration support to services across the Council. The postholder will assist in providing effective business and administrative support to key frontline services within the Children & Young People’s Services Directorate. This includes providing a range of administrative support to a team of Social Workers, Practice Manager & Team Managers while liaising with Police, Schools and other professional agencies, taking minutes and ensuring follow‑up actions are progressed. You will also be expected to maintain up‑to‑date accurate information on computerised records and systems to produce reports and documents in line with corporate standards.

Responsibilities
  • Provide effective business and administrative support to frontline services.
  • Liaise with Police, Schools and other professional agencies.
  • Take minutes and ensure follow‑up actions are progressed.
  • Maintain accurate information on computerised records and systems.
  • Produce reports and documents in line with corporate standards.
Qualifications
  • Excellent keyboard skills.
  • Proven minute‑taking skills.
  • Ability to prioritise workload and work as part of a busy team.
  • Excellent communication and customer care skills.
  • Emotionally resilient to deal with challenging information/incoming calls.

Closing Date: Monday 15th December 2025 Interview Date: Tuesday 23rd December 2025 (Digital interview methods may be utilised). We welcome applications from all, offering flexible working / job share opportunities for both full and part time staff. Calderdale Council is committed to an inclusive and diverse workforce and encourages applications from under‑represented communities. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub.

Business Support Officer (MAST) in Halifax employer: Calderdale Council

Calderdale Council is an excellent employer, offering a supportive work culture that values inclusivity and diversity. As a Business Support Officer, you will benefit from flexible working arrangements and opportunities for professional growth while contributing to vital services for children and young people in the community. With a commitment to employee well-being and development, this role provides a meaningful opportunity to make a positive impact in your local area.
C

Contact Detail:

Calderdale Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer (MAST) in Halifax

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those already working in roles similar to the Business Support Officer. A friendly chat can give you insider info and maybe even a foot in the door.

✨Tip Number 2

Prepare for that interview! Research the Council's values and the specific services within the Children & Young People’s Services Directorate. Show us you’re not just another candidate but someone who genuinely cares about making a difference.

✨Tip Number 3

Practice your minute-taking skills! Since this role involves taking minutes and ensuring follow-up actions, being able to demonstrate your proficiency in this area during an interview will set you apart from the competition.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Calderdale Council.

We think you need these skills to ace Business Support Officer (MAST) in Halifax

Administrative Support
Minute-Taking Skills
Communication Skills
Customer Care Skills
Keyboard Skills
Information Management
Report Writing
Teamwork
Prioritisation
Emotional Resilience
Liaison with Professional Agencies

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. We want to see how you can provide effective support to frontline services, so don’t hold back on showcasing relevant examples!

Show Off Your Minute-Taking Skills: Since minute-taking is a key part of this role, include any experience you have in this area. We love seeing candidates who can demonstrate their ability to capture important details accurately and efficiently.

Highlight Your Communication Skills: Effective communication is crucial for liaising with various agencies like Police and Schools. Make sure to mention any past experiences where you’ve successfully communicated with different stakeholders, as this will show us you’re up for the challenge!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need to make your application shine!

How to prepare for a job interview at Calderdale Council

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks like minute-taking, liaising with various agencies, and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

Since this role involves liaising with professionals from different sectors, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will reassure the interviewers that you can handle the demands of the job.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and emotional resilience. Think of scenarios where you had to prioritise tasks or deal with difficult information. Practising your responses will help you articulate your thought process clearly during the interview.

✨Demonstrate Your Team Spirit

As you'll be working as part of a busy team, it's important to convey your ability to collaborate effectively. Share experiences where you contributed to a team project or supported colleagues. This will show that you’re not just a lone wolf but someone who thrives in a team environment.

Business Support Officer (MAST) in Halifax
Calderdale Council
Location: Halifax
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>