At a Glance
- Tasks: Assist in the safe operation of leisure facilities and provide excellent customer service.
- Company: Join Calderdale Sports Services, a vibrant community-focused organisation operating leisure facilities across Halifax and beyond.
- Benefits: Flexible shifts, inclusive work environment, and opportunities for personal development.
- Other info: Commitment to safeguarding and promoting welfare; applications from diverse backgrounds are encouraged.
- Why this job: Make a positive impact while enjoying a fun, active workplace with diverse colleagues.
- Qualifications: Must have RLSS National Pool Lifeguard Qualification; customer service experience is a plus.
Hours: Shifts will be set between the operating hours or 5.30am - 9.30pm Monday to Friday and Weekends work between 7am and 6pm.
Calderdale Sports Services operate Leisure facilities in Halifax, Todmorden, Brighouse and Sowerby Bridge.
You will assist in the efficient and safe operation of the facility, always providing a high level of customer service. You need to be attentive to the needs of the customer, confident and possess good communication skills.
We are looking for staff to cover holiday and sickness of permanent staff and spare shifts that are available when staff perform other roles within the Centre. Customer service is at the heart of the business.
Duties
- Lifeguarding the pool
- Setting up equipment and general cleaning of the facility
- Supervision of the gym and other centre activities
- Verbal interaction with the public
The RLSS National Pool Lifeguard Qualification (Gen 10) is essential, experience of working in a similar environment / customer service industry is an advantage.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Closing Date: Sunday 28th June 2026
Interviews: Wednesday 8th July 2026
If successful, candidates will need to be available 10:00 - 16:00 on Saturday 15th August 2026 to attend a Calderdale Council, Sports Services Core Induction.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you’ll usually need to be paid the standard salary rate of at least £41,700 per year (unless exceptions apply) and meet the other eligibility criteria. Ensure you are eligible before applying.
Casual Leisure Assistants in Halifax employer: Calderdale Council
Calderdale Sports Services is an excellent employer, offering a supportive and inclusive work environment across its leisure facilities in Halifax, Todmorden, Brighouse, and Sowerby Bridge. With a strong commitment to customer service and community welfare, employees benefit from flexible shifts, opportunities for personal growth, and the chance to contribute to a diverse workforce that values equality and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Leisure Assistants in Halifax
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since customer service is at the heart of the business, think of specific examples where you've gone above and beyond for a customer.
✨Tip Number 2
Familiarise yourself with the facilities and services offered at Calderdale Sports Services. This knowledge will not only impress your interviewers but also help you answer questions more effectively.
✨Tip Number 3
Be prepared to discuss your availability clearly. Since they are looking for staff who can work specific hours, showing flexibility in your schedule can make you a more attractive candidate.
✨Tip Number 4
If you have the RLSS National Pool Lifeguard Qualification, be sure to mention it prominently. If not, consider obtaining it before applying, as it's essential for the role.
We think you need these skills to ace Casual Leisure Assistants in Halifax
Some tips for your application 🫡
Highlight Relevant Qualifications:Make sure to emphasise your RLSS National Pool Lifeguard Qualification (Gen 10) in your application. If you have any additional qualifications or training related to customer service or leisure management, include those as well.
Showcase Customer Service Skills:Since customer service is at the heart of the role, provide specific examples from your past experiences where you demonstrated excellent customer service skills. This could be in previous jobs or volunteer work.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job description. Focus on your ability to communicate effectively and your experience in a similar environment, as these are key attributes for the position.
Prepare for the Induction:If selected, you'll need to attend an induction on October 21st. Mention your availability for this date in your application to show your commitment and readiness to join the team.
How to prepare for a job interview at Calderdale Council
✨Showcase Your Customer Service Skills
Since customer service is at the heart of the role, be prepared to share specific examples from your past experiences where you provided excellent service. Highlight how you handled difficult situations and ensured customer satisfaction.
✨Demonstrate Your Lifeguarding Knowledge
Make sure to discuss your RLSS National Pool Lifeguard Qualification and any relevant lifeguarding experiences. Be ready to explain safety protocols and how you would respond in emergency situations.
✨Be Attentive and Engaging
During the interview, show that you are attentive to the needs of others. Practice active listening and engage with the interviewer by asking questions about the role and the facilities. This will demonstrate your enthusiasm and commitment.
✨Prepare for Shift Flexibility Questions
Given the varied shift patterns, be ready to discuss your availability and flexibility. Show that you understand the importance of covering shifts and are willing to adapt to the needs of the facility.
