At a Glance
- Tasks: Assist in the safe operation of leisure facilities and provide excellent customer service.
- Company: Join Calderdale Sports Services, a vibrant community-focused organisation operating leisure facilities across Halifax and beyond.
- Benefits: Flexible shifts, inclusive work environment, and opportunities for personal development.
- Why this job: Make a positive impact while enjoying a fun, active workplace with diverse colleagues.
- Qualifications: Must have RLSS National Pool Lifeguard Qualification; customer service experience is a plus.
- Other info: Commitment to safeguarding and promoting welfare; applications from diverse backgrounds are encouraged.
Post Ref: CC566
Calderdale Sports Services operate Leisure facilities in Halifax, Todmorden, Brighouse and Sowerby Bridge.
Shifts will be set between the operating hours or 5.30am – 9:30pm Monday to Friday and Weekends work between 7am and 6pm. In particular we are looking for two people for each facility who are available to work between 5:30am & 4:00pm Monday to Friday.
You will assist in the efficient and safe operation of the facility, always providing a high level of customer service. You need to be attentive to the needs of the customer, confident and possess good communication skills.
We are looking for staff to cover holiday and sickness of permanent staff and spare shifts that are available when staff perform other roles within the Centre. Customer service is at the heart of the business. Duties include lifeguarding the pool, set up equipment general cleaning of the facility. Supervision of the gym and other centre activities and verbal interaction with the public.
The RLSS National Pool Lifeguard Qualification (Gen 10) is essential, experience of working in a similar environment / customer service industry is an advantage.
If successful candidates will need to be available 4:00 – 7:00pm on October the 21st to attend a Calderdale Council, Sports Services Core Induction.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Closing Date: Tuesday 9th of September 2025
Interview Date: 18th and 19th of September 2025
As part of our Vision
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce, and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
For support on your application please read our Application Booklet or visit our
Post Ref: CC566
Calderdale Sports Services operate Leisure facilities in Halifax, Todmorden, Brighouse and Sowerby Bridge.
Shifts will be set between the operating hours or 5.30am – 9:30pm Monday to Friday and Weekends work between 7am and 6pm. In particular we are looking for two people for each facility who are available to work between 5:30am & 4:00pm Monday to Friday.
You will assist in the efficient and safe operation of the facility, always providing a high level of customer service. You need to be attentive to the needs of the customer, confident and possess good communication skills.
We are looking for staff to cover holiday and sickness of permanent staff and spare shifts that are available when staff perform other roles within the Centre. Customer service is at the heart of the business. Duties include lifeguarding the pool, set up equipment general cleaning of the facility. Supervision of the gym and other centre activities and verbal interaction with the public.
The RLSS National Pool Lifeguard Qualification (Gen 10) is essential, experience of working in a similar environment / customer service industry is an advantage.
If successful candidates will need to be available 4:00 – 7:00pm on October the 21st to attend a Calderdale Council, Sports Services Core Induction.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Closing Date: Tuesday 9th of September 2025
Interview Date: 18th and 19th of September 2025
As part of our Vision
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce, and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
For support on your application please read our Application Booklet or visit our #J-18808-Ljbffr
Casual Leisure Assistants employer: Calderdale Council
Contact Detail:
Calderdale Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Leisure Assistants
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since customer service is at the heart of the business, think of specific examples where you've gone above and beyond for a customer.
✨Tip Number 2
Familiarise yourself with the facilities and services offered at Calderdale Sports Services. This knowledge will not only impress your interviewers but also help you answer questions more effectively.
✨Tip Number 3
Be prepared to discuss your availability clearly. Since they are looking for staff who can work specific hours, showing flexibility in your schedule can make you a more attractive candidate.
✨Tip Number 4
If you have the RLSS National Pool Lifeguard Qualification, be sure to mention it prominently. If not, consider obtaining it before applying, as it's essential for the role.
We think you need these skills to ace Casual Leisure Assistants
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to emphasise your RLSS National Pool Lifeguard Qualification (Gen 10) in your application. If you have any additional qualifications or training related to customer service or leisure management, include those as well.
Showcase Customer Service Skills: Since customer service is at the heart of the role, provide specific examples from your past experiences where you demonstrated excellent customer service skills. This could be in previous jobs or volunteer work.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Focus on your ability to communicate effectively and your experience in a similar environment, as these are key attributes for the position.
Prepare for the Induction: If selected, you'll need to attend an induction on October 21st. Mention your availability for this date in your application to show your commitment and readiness to join the team.
How to prepare for a job interview at Calderdale Council
✨Showcase Your Customer Service Skills
Since customer service is at the heart of the role, be prepared to share specific examples from your past experiences where you provided excellent service. Highlight how you handled difficult situations and ensured customer satisfaction.
✨Demonstrate Your Lifeguarding Knowledge
Make sure to discuss your RLSS National Pool Lifeguard Qualification and any relevant lifeguarding experiences. Be ready to explain safety protocols and how you would respond in emergency situations.
✨Be Attentive and Engaging
During the interview, show that you are attentive to the needs of others. Practice active listening and engage with the interviewer by asking questions about the role and the facilities. This will demonstrate your enthusiasm and commitment.
✨Prepare for Shift Flexibility Questions
Given the varied shift patterns, be ready to discuss your availability and flexibility. Show that you understand the importance of covering shifts and are willing to adapt to the needs of the facility.