At a Glance
- Tasks: Provide essential admin support to the Adult Services and Wellbeing Directorate.
- Company: Join Calderdale Council, a supportive and rewarding workplace.
- Benefits: Flexible working options, competitive benefits, and a passionate team.
- Other info: Embrace a diverse and inclusive environment with great career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong organisational skills, excellent communication, and minute-taking experience.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Please note: Internal at risk or redeployee applicants will be seen in the first instance. Do you like a challenge? Are you a good organiser with a good attention to detail and experience of diary management and minuting meetings? Are you able to juggle competing priorities and prioritise effectively whilst using your own initiative or working with colleagues to deliver objectives? If so, this role may be the one for you.
The Business Support Officer role provides specialist administration support to the Adult Services and Wellbeing Directorate. The priority for this post will be to support the MCA/Dols (Mental Capacity Act & Deprivation of Liberty) Team.
Calderdale Council is a great place to work and there are lots of benefits our employees can access. We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work, they do to improve the lives of people in Calderdale. To find out more about working for us and why it is such a great place to work, look at our Applicant Booklet attached.
Responsibilities
- Provide specialist administration support to the Adult Services and Wellbeing Directorate, with priority given to supporting the MCA/Dols Team.
- Daily screening of referrals and allocation, respond to enquiries from internal and external customers, and liaise with providers via telephone or email.
- Plan and coordinate meetings and events, circulate agenda papers, take minutes and ensure follow up actions are progressed.
- Maintain up to date accurate information on computerised records and systems to produce reports and documents in line with corporate standards.
- Develop knowledge and skills regarding the various business support sections across the Adults Directorate to enable work in different areas depending on service need and priorities.
Qualifications and Skills
- Excellent keyboard skills and proven minute taking skills.
- Ability to prioritise own workload and work as part of a busy team.
- Excellent communication and customer care skills.
- Flexibility to work from home and in the office depending on business need.
What we offer and working arrangements
We work in a flexible way, which includes working from home and the office, dependent upon business need.
Application and Selection
Calderdale Council is a great place to work and there are lots of benefits our employees can access. We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work, they do to improve the lives of people in Calderdale. If you would like to discuss the role in more detail please contact Anthea Reed on 07545423388. Closing Date: Thursday, 6th November 2025. Assessment/Interviews to take place: 17th November 2025. We may utilise digital interview methods.
Vision and Equality
As part of our Vision we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
Business Support Officer in Halifax employer: Calderdale Council
Calderdale Council is an exceptional employer, offering a supportive and rewarding work environment where employees are passionate about improving the lives of people in Calderdale. With flexible working arrangements, opportunities for professional growth, and a commitment to diversity and inclusion, this role as a Business Support Officer allows you to make a meaningful impact while being part of a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Halifax
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the MCA/Dols Team and their work. This shows you’re genuinely interested and helps you tailor your answers to what they value.
✨Tip Number 2
Practice your minute-taking skills! Since this role requires excellent minute-taking abilities, try recording a mock meeting and summarising the key points. It’ll boost your confidence and show you’re ready for the task.
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you’ve successfully managed competing priorities in the past. This will demonstrate your ability to juggle tasks effectively.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This not only shows your interest but also helps you figure out if it’s the right fit for you.
We think you need these skills to ace Business Support Officer in Halifax
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your experience with diary management and minuting meetings. We want to see how you can juggle competing priorities and keep everything running smoothly!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see your strengths.
Tailor Your Application:Don’t just send a generic application! Make sure to tailor it to the Business Support Officer role. Show us how your skills and experiences align with what we’re looking for in this position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Calderdale Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role and its responsibilities. Familiarise yourself with the Mental Capacity Act and Deprivation of Liberty principles, as these are key to supporting the MCA/Dols Team.
✨Showcase Your Organisational Skills
Be prepared to discuss your experience with diary management and minute-taking. Bring examples of how you've successfully juggled competing priorities in previous roles, as this will demonstrate your ability to manage a busy workload effectively.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing your communication and customer care skills. Remember, the interviewers will be looking for someone who can liaise effectively with both internal and external customers.
✨Embrace Flexibility
Since the role involves working from home and in the office, be ready to discuss your adaptability. Share examples of how you've successfully transitioned between different work environments and how you manage your time and tasks in each setting.
