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- Tasks: Provide top-notch customer service and manage reception duties at Calderdale College.
- Company: Join the largest provider of further education in Calderdale, known for student success.
- Benefits: Earn National Minimum Wage, gain valuable experience, and work in a supportive environment.
- Why this job: Be the friendly face of the college and make a positive impact on students and visitors.
- Qualifications: Friendly attitude, professionalism, and commitment to excellent customer service.
- Other info: Enjoy a dynamic role with opportunities for personal growth and development.
The predicted salary is between 20000 - 22000 £ per year.
Calderdale College is the largest provider of further education (post‑16) courses, work‑based learning (Apprenticeships) and the sole provider of higher education awards in Calderdale, and currently in the top 5% of Colleges in the UK for 16‑18 student success. We are seeking to appoint a receptionist to join our successful team, responsible for the provision of a first‑class front of house service to students, staff and external visitors.
Key qualities sought:
- Providing professional and high levels of customer service to students, staff, Commercial clients and external visitors at the Colleges Inspire Centre.
- Responding to customer enquiries in person and by telephone, providing a welcoming and effective service to all at Calderdale College.
- To present a friendly and professional corporate image in order to provide a positive impression of the reception and the College.
- To operate the College Phone system.
- To ensure all enquiries are dealt with in a professional manner and to agreed service and quality standard.
- To maintain a professional reception environment.
- To ensure health and safety regulations are followed and incidents are reported at all times.
- To contribute to the security of equipment and materials within the reception area, including income.
- To make routine decisions associated with the smooth operation of the reception area.
If you are friendly, professional and committed to delivering an outstanding front of house experience, we’d be delighted to receive your application. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. Employment at the College is subject to an Enhanced DBS check. If the post falls under the definition of regulated activity it will also be subject to an additional barred list check. When we shortlist potential candidates, we will inform those who have been shortlisted that online search may be conducted as part of the due diligence checks. The college will ensure to communicate the lawful basis on which this personal information will be collected.
Evening Facilities Receptionist employer: Calderdale College
Contact Detail:
Calderdale College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Facilities Receptionist
✨Tip Number 1
Get to know the college! Research Calderdale College's values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a first-class front of house service, think of scenarios where you can demonstrate your ability to handle enquiries and create a welcoming atmosphere.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at Calderdale College. They can give you insider tips on what the team values and what it’s like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Calderdale College.
We think you need these skills to ace Evening Facilities Receptionist
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing top-notch customer service. We want to see how you've made a positive impact on customers in previous roles, so share specific examples that showcase your friendly and professional approach.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the key qualities we’re looking for, like professionalism and a welcoming attitude. It shows us you’re genuinely interested in joining our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the perfect fit for the Evening Facilities Receptionist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Calderdale College
✨Know Your Role
Make sure you understand the key responsibilities of an Evening Facilities Receptionist. Familiarise yourself with the job description and think about how your skills align with providing a first-class front of house service. Be ready to discuss specific examples from your past experiences that demonstrate your customer service skills.
✨Practice Your Greeting
Since you'll be the first point of contact for students and visitors, practice a warm and professional greeting. Role-play with a friend or family member to get comfortable with introducing yourself and welcoming others. This will help you convey a friendly corporate image during the interview.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle difficult enquiries or maintain a professional reception environment. Think of specific situations where you've successfully resolved issues or provided excellent service, and be ready to share those stories.
✨Show Your Commitment to Safety
Health and safety is crucial in any reception role. Be prepared to discuss how you would ensure compliance with health and safety regulations and how you would contribute to the security of the reception area. This shows that you take the role seriously and are aware of the responsibilities involved.
