Barista in Huddersfield

Main area: Retail Support

Grade: Grade A

Contract: Permanent

Hours: Part time, Flexible working, 20 hours per week (Hours worked over 4 days out of 7 on different shift patterns including weekends.)

Employer: Calderdale and Huddersfield Solutions Ltd

Employer type: NHS

Site: CH Solutions Huddersfield Royal Infirmary

Town: Huddersfield

Salary: £24,925 per annum, pro rata

Salary period: Yearly

Closing: 28/09/2026 08:00

CHS is able to offer a wide range of services. Our scale enables us to offer competitive rates and we have a long track record of providing high quality, customer-focused services. We offer comprehensive estates, facilities management, medical engineering, catering solutions and procurement services supporting the provision of safe, effective healthcare to our communities. We are committed to delivering our Green Plan goals of reducing carbon emissions, air pollution, waste generation and improving recycling throughout delivery of our services. We also enable profit to go back into patient care.

CHS recognises that its staff are its greatest asset and that its business is its people. The company aims to create an environment and culture of openness, trust and honesty. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders.

Job overview:

To contribute to staff, patient and visitor care by ensuring the retail services at café 1831 are delivered in a professional, helpful and friendly manner by providing excellent customer service to our customers.

Personal Development:

• Excellent opportunities to progress and develop new skills
• Wide range of apprenticeships for new and existing staff
• Library and Learning Centres on each hospital site

Main duties of the job:

Summary of the Role: The delivery of a professional first class, efficient customer focused service, ensuring all hygiene and safety standards are maintained at all times whilst delivering first class customer service. Please note whilst this role is predominantly based in Café 1831, there may be a requirement to work across all outlets, which include Southside Dining and Stop and Shop.

Working for our organisation Calderdale and Huddersfield Solutions Ltd (CHS) is an exceptional place to work that provides estates, facilities and procurement services to our partner organisation Calderdale and Huddersfield NHS Foundation Trust (CHFT) and other customers. We employ around 450 staff in a wide range of functions, ranging from cleaners, porters, retail and administrative staff to engineers and procurement specialists.

In addition to a competitive salary and NEST pension employer/employee match scheme (up to 6% CHS contribution) we also offer a range of benefits as follows:

• Extensive range of discounts on-line and in store at all your favourite retail outlets/Blue Light discount card for further savings
• On site Nursery provision and generous Maternity/Paternity and Adoption schemes
• Workforce benefit team to support with a range of childcare provision/out of school clubs
• Salary sacrifice car and cycle schemes (subject to certain criteria)
• Career break scheme/Special leave policies/Flexible working opportunities
• On site Occupational Health service/ Dedicated wellbeing hour each week
• 24/7 Care First Employee Assistance scheme that provides confidential counselling and support/financial and legal help and advice/Chaplaincy Services, Chapel and Prayer rooms

Detailed job description and main responsibilities:

• Preparing and serving hot and cold drinks such as coffee, tea, and speciality beverages.
• Cleaning and sanitising work areas, utensils and equipment.
• Cleaning service and seating areas.
• Describing menu items and suggesting products to customers.
• Servicing customers and taking orders.
• Ordering, receiving and distributing stock supplies.
• Receiving and processing customer payments.
• Deal with any customer comments / complaints in a professional manner.
• Correct merchandising of stock displays to maximise brand awareness, ensuring security of all stock items.
• Responsibility for stock rotation and checking date codes whilst completing stock replenishment duties.
• Temperature check and record all necessary food items as departmental procedure.
• To be smart in appearance and well groomed adhering to the departmental uniform policy.
• Receiving and checking goods inward includes sandwiches, cakes, confectionery etc. where appropriate correct temperature control should be maintained.
• Preparation of food items for service, this includes toast, panini and other food items for retail sale.
• Report any equipment in need of repair and/or work issues to the Assistant Manager.
• Attend all mandatory training.
• Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the CHS Appraisal.
• Comply with all Trust policies, procedures and protocols.
• Carry out duties with due regard to the Trust’s Equal Opportunity Policy.
• Maintain professional conduct at all times.

Person specification:

Knowledge:

• Ability to work within a team to deadlines (E)
• Good food hygiene practices (E)
• Able to undertake the physical aspects/manual handling of the role, including (for example) operation of equipment, movement of stock, standing for long periods of time. (E)

Experience:

• The ability to communicate well with staff, patients and members of the public.
• Experience of working in a busy retail/catering environment.
• Experience of stock handling, control systems computerised hospitality management system (POS).
• To demonstrate a methodical and organised approach to work (D)
• Understand the need to exercise confidentiality, sensitivity and have an awareness of the demands placed on Retail/Catering Services staff (D)

Qualifications:

• NVQ Level 2 award in food safety or equivalent (D)
• NVQ level 1 or 2 in Customer Service (D)
• Basic Food hygiene certificate (D)

General:

• Able to fulfil the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health (E)
• Must be eligible to work in the UK. (E)
• Ability to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust. (E)
• Having past Barista experience.

Calderdale and Huddersfield Solutions (CHS) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.