Online And Phone Order Clerk in London

Online And Phone Order Clerk in London

London Full-Time 25000 - 32000 € / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage bids and communicate with clients through various channels.
  • Company: Dynamic contractor serving the UK public sector with innovative solutions.
  • Benefits: Competitive salary, hybrid working, 24 days leave, pension, and private healthcare.
  • Other info: Join a supportive team with opportunities for growth.
  • Why this job: Be the face of the company and make an impact in sales.
  • Qualifications: Strong communication skills and attention to detail required.

The predicted salary is between 25000 - 32000 € per year.

Our client is a thin prime contractor through government procurement frameworks, working across the UK public sector. Their work spans IT goods and services, software solutions, digital transformation, and business consultancy.

We are looking for a Sales Administrator to join our tendering team as a third person in a role that offers full exposure to the bid lifecycle, owning and managing EOIs, RFIs, and ITTs from receipt through to submission and follow-up, acting as the control point between customer and partner.

Communication will be a combination of email, video calls, telephone and procurement portals. Our systems of CRM (Zoho), Slack (messaging) and Microsoft365 are the other main tools. You will also be responsible, as part of the team, for answering the telephone generally for the company and passing to the right part of the company if not for you. There may also be some reporting requirements from CRM, e.g. monthly returns during holiday cover for other team members.

Key Responsibilities:

  • Excellent written and video/phone skills.
  • Ability to read and interpret tender documentation accurately; IT knowledge and language is essential.
  • Be highly structured, organised and focused – processing many incoming urgent tasks.
  • Have a manic attention to detail and a love of getting data 100% right every time.
  • Represent our company to a very wide range of public sector customers and private sector partners – you’ll often be the main face of the company in fact – telephone, video and email.
  • Teamwork – with an innate ability to work happily under supervision, and to know what to escalate and when to ask for help.
  • A love of sales and winning.
  • Record everything carefully in a CRM and messaging system.
  • Care about sales and be a winner.
  • Work as part of the Tendering team, under supervision and direction as needed.
  • Be driven and self-sufficient to work on your own within the office.

Benefits:

  • Competitive salary, depending on experience.
  • Hybrid working, which is currently 3 days per week in our SE1 office.
  • 24 days annual leave plus public holidays.
  • Pension contribution.
  • Private healthcare.

Online And Phone Order Clerk in London employer: Calamassi Talent Specialists

Our client is an exceptional employer, offering a dynamic work environment where teamwork and communication are at the forefront. With a competitive salary, hybrid working model, and generous benefits including private healthcare and 24 days of annual leave, employees are supported in achieving a healthy work-life balance while also having ample opportunities for professional growth within the public sector. Joining our tendering team means being part of a collaborative culture that values attention to detail and a passion for sales, making it a rewarding place to develop your career.

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Contact Detail:

Calamassi Talent Specialists Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Online And Phone Order Clerk in London

✨Tip Number 1

Get familiar with the tools you'll be using! Since you'll be working with CRM systems like Zoho and communication platforms like Slack and Microsoft365, make sure you know your way around them. This will not only help you stand out but also show that you're ready to hit the ground running.

✨Tip Number 2

Practice your communication skills! Whether it's on the phone, via video calls, or through emails, being clear and professional is key. Try role-playing with a friend or family member to get comfortable with different scenarios you might face in the job.

✨Tip Number 3

Show off your attention to detail! When you're preparing for interviews, think of examples where you've successfully managed multiple tasks or projects. Highlighting your ability to keep everything organised and accurate will definitely impress potential employers.

✨Tip Number 4

Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. So, get your application in and let’s get you on board!

We think you need these skills to ace Online And Phone Order Clerk in London

Sales Administration
Bid Lifecycle Management
Communication Skills
CRM (Zoho)
Microsoft 365
Attention to Detail
Organisational Skills

Some tips for your application 🫑

Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Administrator role. Highlight your experience with CRM systems, attention to detail, and any relevant IT knowledge. We want to see how you can fit into our tendering team!

Show Off Your Communication Skills:Since you'll be the face of our company, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application, and don’t forget to mention any experience with video calls or telephone interactions.

Emphasise Teamwork and Independence:We value both teamwork and the ability to work independently. In your application, share examples of how you've successfully collaborated with others while also managing tasks on your own. This will show us you're a great fit for our dynamic environment.

Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people in our team!

How to prepare for a job interview at Calamassi Talent Specialists

✨Know Your Tools

Familiarise yourself with CRM systems like Zoho, as well as communication tools such as Slack and Microsoft365. Being able to demonstrate your proficiency with these platforms during the interview will show that you're ready to hit the ground running.

✨Master the Tender Process

Understand the bid lifecycle, including EOIs, RFIs, and ITTs. Be prepared to discuss how you would manage these processes and any relevant experiences you've had. This will highlight your ability to handle the responsibilities of the role effectively.

✨Showcase Your Communication Skills

Since you'll be the face of the company in various formats, practice articulating your thoughts clearly and confidently. Whether it's through video calls or phone conversations, being able to convey information succinctly is key.

✨Attention to Detail is Key

Prepare examples that showcase your meticulous nature and how you ensure data accuracy. Discussing specific instances where your attention to detail made a difference will resonate well with the interviewers.