At a Glance
- Tasks: Lead the Cabarfeidh Hotel, ensuring exceptional guest experiences and high operational standards.
- Company: Cala Hotels Group, a family-owned leader in Hebridean hospitality.
- Benefits: Competitive salary, performance bonus, live-in accommodation, and company discounts.
- Other info: Join a supportive management team and enjoy a quality-focused working environment.
- Why this job: Make a genuine impact in one of Scotland's most unique destinations.
- Qualifications: Proven experience as a Hotel General Manager with strong leadership skills.
The predicted salary is between 55000 - 60000 £ per year.
Lead the Outer Hebrides' Most Established Hotel. Stornoway is the administrative and commercial capital of the Outer Hebrides, with good transport links to the Scottish mainland via its airport and ferry terminal. The Isle of Lewis offers an exceptional quality of life, combining the advantages of a close-knit island community with a wide range of facilities, activities and opportunities. Stornoway is home to a modern arts centre, while the island offers world-class surfing, an 18-hole golf course, fishing, hiking and some of Scotland's most spectacular natural landscapes.
Our family-owned and operated group of hotel businesses has been a leading name in hospitality across the Hebridean islands for more than 50 years. We have built a strong reputation as a fantastic place to work, with exceptionally high levels of staff retention and longevity. That is why this is such a rare opportunity.
We are looking for an experienced General Manager with a passion for excellence to lead our flagship property, the four-star Cabarfeidh Hotel. With 48 bedrooms, four function suites catering for between 30 and 250 guests, and the 80-cover Cleaver Restaurant, the position of General Manager at the Cabarfeidh offers an exciting and rewarding challenge for an experienced hotel leader.
The General Manager Opportunity: As General Manager, you will take overall responsibility for the leadership and performance of the Cabarfeidh Hotel. The successful candidate will be given a high degree of autonomy and will be expected to engage, lead and work closely with an experienced and receptive hotel team, driving them towards achieving budgeted revenues while consistently exceeding guest expectations. You will be responsible for maintaining high operational standards, developing your team and ensuring the hotel continues to deliver an exceptional guest experience.
In addition, the successful candidate will become a member of the Cala Hotels General Management Team, providing the opportunity to share their experience and expertise across our wider hotel group, which also includes the Caladh Inn and Royal Hotel in Stornoway. This collaborative management structure provides a strong network of support, advice and shared expertise across all three hotels, while allowing each General Manager the autonomy to lead their own property.
The Essential General Manager Skills: We are looking for an established Hotel General Manager with a proven track record in quality UK hotels operating across both corporate and leisure markets. The successful candidate will be:
- Hardworking, driven and commercially focused
- Financially astute, with a strong understanding of budgets, revenue and profitability
- An excellent and inspirational leader
- Passionate about delivering exceptional standards and guest experiences
- Experienced in leading and developing hotel teams
- Confident in managing both the operational and commercial aspects of a busy hotel
- Able to work independently while contributing positively to a wider management team
- Driven to achieve results while maintaining a strong focus on quality
Most importantly, you will be a passionate hotelier who wants to make a genuine difference and lead a successful team in one of Scotland's most unique destinations.
What We Offer:
- £55,000–£60,000 annual salary
- Achievable annual performance-related bonus
- Live-in accommodation available
- Company discounts
- A quality-focused working environment with plenty of managerial and mentor support
- The opportunity to live and work in one of Scotland's most distinctive destinations
Cala Hotels Group is a Real Living Wage Employer and an A-rated Licensed Sponsor. We can therefore usually assist eligible non-UK applicants with the process of obtaining a UK work visa.
General Manager in Isle of Lewis employer: Cala Hotels Group Ltd
Cala Hotels Group Ltd is an exceptional employer, offering a unique opportunity to lead the prestigious Cabarfeidh Hotel in Stornoway, Isle of Lewis. With a strong focus on employee development and a supportive work culture, we pride ourselves on high staff retention and a collaborative management structure that fosters growth and excellence. Enjoy the benefits of live-in accommodation, competitive salary, and the chance to thrive in one of Scotland's most beautiful locations, where a vibrant community and stunning landscapes await.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Isle of Lewis
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cala Hotels Group Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cala Hotels Group Ltd
Don't be shy about reaching out to Cala Hotels Group Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Isle of Lewis
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cala Hotels Group Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cala Hotels Group Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
