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For Companies At a Glance
- Tasks: Support the sales team with administration, data management, and customer documentation.
- Company: Join a leading housebuilding company committed to diversity and inclusion.
- Benefits: Gain valuable experience in a dynamic environment with potential for career growth.
- Why this job: Be part of a collaborative team making a real impact in the housing industry.
- Qualifications: Strong organisational skills and experience in sales support or administration.
- Other info: Opportunity to work with Salesforce and enhance your professional skills.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to the Head of Sales & Marketing, the Sales Administrator provides comprehensive and professional sales administration support to the Head of Sales & Marketing, Sales Manager and wider Sales team, alongside general housebuilding administration support for the region. This is a varied, deadline‑driven role requiring strong organisation, attention to detail and effective coordination across multiple stakeholders.
Key responsibilities include, but are not limited to:
- Providing full sales administration support to the Sales & Marketing Director, Sales Manager and Sales team
- Accurately reporting reservations and maintaining real‑time data within Salesforce
- Managing Salesforce records to ensure reporting is accurate, current and reflective of key sales stages
- Processing incoming reservation paperwork, including missives and associated customer documentation
- Filing and distributing reservation paperwork internally and to Accounts, ensuring reservation codes and fees are correctly recorded
- Liaising with internal teams and solicitors on missive qualifications to ensure CALA responses are issued within 24 hours
- Monitoring payment and progression of missive deposits in line with agreed timescales
- Managing the issue of Target Entry Date letters to support legal notices for plot completions
- Updating monthly statement sheets, including HABI and CML information, and issuing copies to solicitors
- Processing customer options and incentives, coordinating with internal and external stakeholders to ensure timely and accurate execution
- Setting up options and incentives on SiteStream where required and issuing option paperwork to Accounts with payment details
- Updating and processing price releases and ensuring communication to all relevant parties
- Coordinating the sales staffing rota in liaison with senior sales staff
- Updating legal completion and reservation profiles as required
- Ensuring all incoming paperwork meets Cala compliance requirements, including CML, NHQB, AML and ID checks
- Supporting the Sales Manager with accurate and regular reporting
- Managing the supply of customer experience materials, such as Home Owner Guides and handover gifts, to support upcoming legal completions
- Handling inbound sales‑related calls and queries, ensuring essential information is communicated clearly
- Liaising with the Marketing team to manage stock levels of sales and marketing materials and supporting the setup of new sales outlets
- Producing data exports from online systems in advance of Sales and Marketing meetings
- Running the monthly concerns report for Customer Service meetings
- Providing general administrative support in line with office and departmental requirements
About You Knowledge, Skills & Experience
- Proven experience in a varied, deadline‑driven administrative or sales support role
- Strong organisational skills, with the ability to manage multiple priorities and meet tight deadlines
- Calm, professional approach when working under pressure
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Experience working within the housebuilding industry
- Experience using Salesforce or similar CRM systems
- Familiarity with compliance requirements such as AML, ID verification or customer documentation processes
We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision‑making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work.
Sales Administrator (Maternity Cover) employer: CALA Homes
Contact Detail:
CALA Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator (Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role.
We think you need these skills to ace Sales Administrator (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Sales Administrator role. We want to see how your skills align with our needs, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your past experiences have prepared you for this position. We love a good story, so make it engaging!
Showcase Your Salesforce Skills: Since we use Salesforce, it’s crucial to mention any experience you have with CRM systems. If you’ve worked with Salesforce before, let us know how you’ve used it to manage data and support sales processes effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at CALA Homes
✨Know Your Salesforce Inside Out
Since the role involves managing Salesforce records, make sure you brush up on your Salesforce knowledge. Familiarise yourself with how to accurately report reservations and maintain real-time data. Being able to discuss your experience with CRM systems confidently will impress the interviewers.
✨Showcase Your Organisational Skills
This position requires strong organisational skills, so be prepared to share examples of how you've managed multiple priorities in past roles. Think of specific situations where you successfully met tight deadlines while maintaining attention to detail. This will demonstrate your ability to thrive in a deadline-driven environment.
✨Communicate Clearly and Professionally
Excellent written and verbal communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview, showing that you're engaged and interested in the role and the company.
✨Understand Compliance Requirements
Familiarity with compliance requirements like AML and ID verification is essential. Brush up on these topics before your interview, and be ready to discuss how you've handled similar processes in previous roles. This will show that you understand the importance of compliance in the housebuilding industry.