The Cala Group is seeking a Customer Service Coordinator to support the delivery of high-quality experiences after handover of new homes. You will coordinate remedial works, manage a high caseload and be the link between customers, contractors and internal teams.
In this busy role you will handle enquiries, maintain CRM records, arrange remedial activities and ensure timely completion while upholding service standards and contributing to customer satisfaction.
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Homes Customer Experience & Repair Coordinator employer: CALA Homes
Cala Homes is an exceptional employer, offering a dynamic work environment in Staines-upon-Thames where you can thrive as a Customer Service Coordinator. With a strong focus on employee development and a commitment to delivering outstanding customer experiences, we provide ample opportunities for growth and advancement within the company. Our collaborative culture fosters teamwork and innovation, making it a rewarding place to build your career while contributing to the creation of beautiful new homes.
