The Cala Group is seeking a Customer Service Coordinator in Scotland to support the delivery of high‑quality customer experiences after handovers of new homes. You will coordinate remedial works, manage a high caseload and act as a primary link between customers, contractors and internal teams.
Key duties include handling customer calls, coordinating repairs, maintaining CRM records and ensuring timely completion of tasks. A GCSE English background and strong communication are essential.
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Homebuyer Experience & Coordination Coordinator employer: CALA Homes
Cala Homes is an exceptional employer, offering a dynamic work environment in Staines-upon-Thames where you can thrive as a Customer Service Coordinator. With a strong focus on employee development and a commitment to delivering outstanding customer experiences, we provide ample opportunities for growth and advancement within the company. Our collaborative culture fosters teamwork and innovation, making it a rewarding place to build your career while contributing to the creation of beautiful new homes.
