At a Glance
- Tasks: Deliver top-notch customer service and perform essential repair works for homebuyers.
- Company: Leading housebuilder in Scotland with a focus on quality and customer satisfaction.
- Benefits: Receive an electric vehicle for commuting and enjoy a diverse, inclusive workplace.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Joinery or multi-trade experience, strong communication skills, and knowledge of Health and Safety.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading housebuilder in Scotland is seeking a Customer Service Operative to ensure excellent customer service and perform remedial works for purchasers.
Responsibilities include:
- Carrying out making-good settlement works
- Correcting minor faults
Ideal candidates will have:
- A joiner background or multi-trade experience
- Knowledge of Health and Safety regulations
- Strong communication skills
The role includes receiving an electric vehicle for commuting and being part of a diverse and inclusive work environment.
Customer Repair Specialist (EV Provided) employer: CALA Homes
Contact Detail:
CALA Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Repair Specialist (EV Provided)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and customer service sectors. You never know who might have a lead on that perfect Customer Repair Specialist role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your joiner or multi-trade experience during interviews. Share specific examples of how you've tackled similar challenges in the past.
✨Tip Number 3
Brush up on Health and Safety regulations! Being knowledgeable about these can set you apart from other candidates. It shows you're serious about safety and professionalism in your work.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Customer Repair Specialist. Plus, it helps us keep track of your application and get back to you quicker!
We think you need these skills to ace Customer Repair Specialist (EV Provided)
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your joiner background or any multi-trade experience you have. We want to see how your skills can help us deliver excellent customer service and perform those all-important remedial works.
Health and Safety Matters: Don’t forget to mention your knowledge of Health and Safety regulations. It’s a big deal for us, and we want to know you’re on top of it when it comes to keeping our customers safe.
Communication is Key: Strong communication skills are essential for this role. Share examples in your application that demonstrate how you’ve effectively communicated with customers or team members in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at CALA Homes
✨Know Your Stuff
Make sure you brush up on your joinery and multi-trade skills. Be ready to discuss specific projects you've worked on, especially those that involved making-good settlement works or correcting minor faults. This will show that you have the hands-on experience they’re looking for.
✨Health and Safety First
Familiarise yourself with Health and Safety regulations relevant to the construction industry. You might be asked about how you ensure safety on-site, so having examples ready will demonstrate your commitment to a safe working environment.
✨Communication is Key
Since strong communication skills are essential for this role, think of examples where you’ve effectively communicated with customers or team members. Practice explaining complex issues in simple terms, as this will highlight your ability to connect with clients and colleagues alike.
✨Embrace Diversity
This company values a diverse and inclusive work environment, so be prepared to discuss how you contribute to such an atmosphere. Share experiences where you’ve worked with diverse teams or helped create an inclusive space, showing that you align with their values.