The Cala Group is seeking a Customer Service Coordinator in Scotland to support the delivery of a high-quality customer experience after handover of new homes. You will coordinate remedial works, liaise with customers, contractors and internal teams, and manage a high caseload.
Ideal candidates have experience in similar roles, GCSE English, and strong organisational skills. The role offers a busy, customer-facing environment with opportunities to contribute to process improvements and customer
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Customer Experience & Remediation Coordinator employer: CALA Homes
Cala Homes is an exceptional employer, offering a dynamic work environment in Staines-upon-Thames where you can thrive as a Customer Service Coordinator. With a strong focus on employee development and a commitment to delivering outstanding customer experiences, we provide ample opportunities for growth and advancement within the company. Our collaborative culture fosters teamwork and innovation, making it a rewarding place to build your career while contributing to the creation of beautiful new homes.
