At a Glance
- Tasks: Join our team as a Workplace Technology Engineer, empowering users with Microsoft 365 tools.
- Company: Cala Group is a leading UK housebuilder focused on creating vibrant, sustainable communities.
- Benefits: Enjoy a full-time role with opportunities for personal growth and a supportive work culture.
- Other info: We value diversity and inclusivity, ensuring everyone can thrive and contribute their best.
- Why this job: Be part of a transformative journey in technology and sustainability while making a real impact.
- Qualifications: 3+ years in a similar role with strong Microsoft 365 knowledge; ITIL certification is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edinburgh Office / Hybrid (2 days)
Reports To: Service Delivery Manager; Technology
Job Type: Full-Time
There may be an element of travel required to visit (local) regional offices to support users and resolve issues, therefore, a driving licence is an essential requirement.
Job Summary
We are looking for a Workplace Technology Engineer to support, maintain and incrementally enhance our Microsoft 365 digital workplace. This role sits at the administration‑led end of the spectrum, with a strong focus on secure configuration, operational reliability, and user enablement, complemented by light Power Platform development and early adoption of Microsoft Copilot capabilities.
This is not a pure development role. It is ideal for someone who enjoys being the hands‑on owner of the M365 environment, has a good understanding of Power Apps and automation, and is keen to grow their skills in Copilot and AI‑assisted workplace tooling.
Key Responsibilities
Microsoft 365 administration (core focus)
Administer and support the Microsoft 365 tenant, including:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
Endpoint and Intune management
- Configure and maintain collaboration, sharing, retention and security settings in line with governance standards
- Manage user access, licensing, group configuration and role assignments
- Monitor service health, handle incidents, and coordinate vendor escalation where required
- Plan and implement configuration changes arising from Microsoft roadmap updates
Power Platform – light build & support
Support and maintain existing Power Apps and Power Automate flows
- Build simple to moderately complex Power Apps (typically forms, approvals, and workflow‑driven apps)
- Assist with Dataverse or SharePoint‑based data models (not complex data engineering)
Apply basic Power Platform governance controls (environments, permissions, DLP policies)
- Work with business teams to translate simple requirements into low‑code solutions
Assist with Microsoft 365 Copilot readiness, including:
- permissions and access hygiene
Support early use cases for Copilot Studio / Copilot Agents under guidance
Help create guidance, controls and documentation to support safe and effective Copilot usage
Act as a technical point of contact for questions relating to Copilot in the digital workplace
User enablement & continuous improvement
- Provide 2nd/3rd‑line support for M365 workplace tools
- Collaborate with service desk and business teams to resolve recurring issues
- Produce clear technical documentation and user guidance
- Contribute ideas to improve productivity, standardisation and user experience across M365
About You
Required experience & skills
- Hands‑on experience administering Microsoft 365 in a production environment
- Practical knowledge of Teams, SharePoint Online, Exchange Online and Entra ID
- Experience building or supporting Power Apps and Power Automate solutions
- Understanding of basic Power Platform governance concepts
- Comfortable working in an operational, business‑facing role
- Clear communication skills and a structured, methodical working style
Desirable (not mandatory)
- Exposure to Microsoft 365 Copilot and/or Copilot Studio
- Familiarity with Dataverse
- Experience working in a hybrid Microsoft environment (cloud + on‑prem)
- Awareness of information security, data protection and access control principles
- Relevant Microsoft certifications (e.g. MS‑900, PL‑900, or similar)
What this role is not
- It is a hands‑on, trusted workplace engineer role with scope to grow into deeper Power Platform or Copilot work over time.
Workplace Technology Engineer employer: Cala Group Limited
Cala Group is an exceptional employer, offering a dynamic work environment in Edinburgh where innovation and personal growth are at the forefront. As a Workplace Technology Engineer, you will be part of a transformative journey, utilising cutting-edge Microsoft 365 tools while contributing to a culture that values diversity and inclusivity. With a commitment to sustainability and community development, Cala provides meaningful work opportunities that empower employees to thrive and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Technology Engineer
✨Tip Number 1
Familiarise yourself with the latest Microsoft 365 features and updates. Being well-versed in tools like Teams, SharePoint, and OneDrive will not only boost your confidence but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Engage with online communities or forums related to Microsoft 365. This can help you stay updated on best practices and user experiences, which you can leverage during interviews to showcase your knowledge and enthusiasm for the role.
✨Tip Number 3
Consider creating a portfolio that highlights your experience with Microsoft 365 applications. Include examples of training materials, documentation, or any automation projects you've worked on, as this will provide tangible evidence of your skills.
✨Tip Number 4
Network with professionals in the IT and service delivery sectors. Attend relevant meetups or webinars to connect with others in the field, which could lead to valuable insights and even referrals for the Workplace Technology Engineer position.
We think you need these skills to ace Workplace Technology Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365 applications, especially Teams, SharePoint, and OneDrive. Use specific examples to demonstrate your technical skills and how you've supported users in a corporate environment.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the importance of user adoption and training in maximising productivity with Microsoft 365 tools. Show how your background aligns with their mission to enhance the digital workplace experience.
Showcase Communication Skills:Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated technical concepts to non-technical stakeholders. This could be through training sessions, documentation, or user support.
Highlight Continuous Improvement Initiatives:Discuss any past experiences where you identified opportunities for process improvement or innovation in workplace technology. This could include automating tasks with Power Automate or piloting new features that enhanced user experience.
How to prepare for a job interview at Cala Group Limited
✨Showcase Your Microsoft 365 Expertise
Be prepared to discuss your experience with Microsoft 365 applications in detail. Highlight specific projects where you've successfully implemented or supported tools like Teams, SharePoint, and OneDrive, as this will demonstrate your capability as a subject matter expert.
✨Prepare for User Training Scenarios
Since the role involves providing guidance and training to end users, think of examples where you've effectively trained others. Be ready to explain your approach to creating user documentation and training materials that enhance productivity and collaboration.
✨Understand the Importance of Continuous Improvement
Familiarise yourself with the latest trends in workplace technology and be ready to discuss how you can contribute to innovation and continuous improvement. Mention any past experiences where you've identified opportunities for process enhancements or new feature evaluations.
✨Communicate Clearly with Non-Technical Stakeholders
Practice explaining technical concepts in simple terms, as this is crucial for the role. Prepare examples of how you've successfully communicated complex ideas to non-technical audiences, ensuring they understand the benefits and functionalities of the technologies involved.
