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For Companies At a Glance
- Tasks: Drive sales of new build homes and deliver exceptional customer experiences.
- Company: Cala Group, a leading UK housebuilder with a focus on quality and community.
- Benefits: Career progression, dynamic environment, and a supportive team culture.
- Why this job: Join a respected brand and make a real difference in homebuyers' lives.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusivity in a transformative workplace.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
Based in Aberdeen, in the North East of Scotland, and reporting to the Sales Manager, you will use your negotiating and influencing skills to drive sales of Cala's highly desirable new build homes. You will ensure the efficient management of the sales process from reservation to exchange and completion through our CRM system, while consistently delivering a customer experience of the highest standard. As Aberdeen’s leading property brand, Cala takes pride in creating communities in the right locations, with the right people who embody our values – Quality, Respect, Delivery and Passion.
To succeed, the right candidate will bring previous sales experience from the housebuilding or customer-facing sector, along with a proven ability to provide a memorable client experience through a consultative approach. You will be passionate and energetic about matching customers with the right home, meeting KPIs, and providing a five-star experience from the initial enquiry to final completion.
Key responsibilities include:
- Demonstrate a strong understanding of the local property market
- Input data accurately into the CRM system
- Manage CRM consistently to maintain a strong pipeline
- Maintain the highest standards of presentation across all customer-facing areas
- Adhere to all Health, Safety & Environmental policies
- Conduct market research and gather valuable insights for the sales management and marketing teams
- Process associated administrative tasks efficiently and accurately
- Ensure compliance with industry regulations including: NHQC (New Homes Quality Code), GDPR, Consumer Protection Act
About You
Are you a driven sales professional seeking an opportunity with an award-winning employer? Do you thrive in a dynamic environment and take pride in delivering results? If so, Cala could be the perfect fit for you. To excel in this role, you will:
- Be resilient, persuasive, and focused on closing sales
- Respond promptly and professionally to customer enquiries, communicating effectively and confidently through phone, email, and in-person meetings
- Meet with customers to guide them through the features and specifications of our developments
- Negotiate prices and offer our range of incentives
- Assist customers in selecting extras and making decisions throughout their home purchase
- Work effectively both independently and as part of a team
- Lead handover meetings, ensuring customers are fully informed and have a smooth moving experience
This role offers excellent career progression and development opportunities within the Cala sales team. Previous experience with an online Customer Relationship Management (CRM) system is essential (Salesforce is desirable), and proficiency in Microsoft Office is essential. Weekend availability, lone working, and flexibility are required, as is a full driving license and access to a vehicle.
If you’re ready to make a difference in the lives of homebuyers and grow your career with a respected brand, we would love to hear from you. We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision-making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work.
If we need to adjust anything in our recruitment process to support you, please contact careers@cala.co.uk
About Us
The Cala Group is a major UK housebuilder and leading provider of desirable new homes across Scotland, the South of England & Midlands. Driven by a mission to create vibrant and sustainable new communities, our homes are characterised by exceptional design and sector-leading build quality, and we have a passion for providing our customers with a great home buying experience. This is an exciting time to be at Cala. Our approach to sustainability and technology is undergoing a dramatic transformation, and we’re aiming to create an industry-leading experience for both our staff and customers. At Cala, you can expect to be part of an environment which allows you to do meaningful work, while offering opportunities for personal growth. Our goal is to be the favoured employer in our industry and beyond. We encourage applications from those who want to be part of a culture where they can thrive, feel a sense of belonging and be comfortable being themselves at work.
Sales Advisor in Westhill employer: Cala Group Limited
Contact Detail:
Cala Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Westhill
✨Tip Number 1
Get to know the local property market like the back of your hand. Research recent sales, popular neighbourhoods, and what buyers are looking for. This knowledge will help you impress during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your negotiation skills! Role-play with a friend or family member to get comfortable with closing deals. The more confident you are in these scenarios, the better you'll perform when it counts.
✨Tip Number 3
Make sure to showcase your customer service experience. Think of specific examples where you went above and beyond for a client. This will highlight your consultative approach and ability to provide a five-star experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Cala team and ready to make a difference in the lives of homebuyers.
We think you need these skills to ace Sales Advisor in Westhill
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your previous sales experience, especially in housebuilding or customer-facing roles. We want to see how you've successfully closed deals and provided a top-notch client experience!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect our values of Quality, Respect, Delivery, and Passion. Show us how you embody these traits in your work and interactions.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate well-structured information that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Cala!
How to prepare for a job interview at Cala Group Limited
✨Know Your Local Market
Before the interview, do your homework on the Aberdeen property market. Understand current trends, pricing, and what makes Cala's homes stand out. This knowledge will show your passion and help you engage in meaningful conversations with the interviewer.
✨Showcase Your Sales Skills
Prepare specific examples from your previous sales experience that highlight your negotiating and influencing skills. Be ready to discuss how you've successfully closed deals and provided exceptional customer experiences, as this aligns perfectly with what Cala is looking for.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems is essential, brush up on your knowledge of Salesforce or similar platforms. Be prepared to discuss how you've used these tools to manage sales processes and maintain customer relationships effectively.
✨Emphasise Teamwork and Independence
Cala values both independent work and teamwork. Think of examples where you've excelled in both areas. Highlight how you can lead handover meetings while also being a supportive team member, ensuring a smooth experience for customers.
