The Cala Group is seeking a Customer Service Coordinator to support delivering a high-quality customer experience after handover of new homes. You will coordinate remedial works, manage a high caseload and act as a link between customers, contractors and internal teams.
Ideal candidates have experience in a similar role, are capable of prioritising workflow under minimal supervision, and understand the housebuilding process. We value a diverse team and offer an excellent benefits package.
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New Homes Customer Experience Coordinator employer: Cala Group Limited
Cala Group is an exceptional employer, offering a vibrant work environment where meaningful contributions are valued and personal growth is encouraged. With a strong commitment to inclusivity and employee well-being, we provide an impressive benefits package, including 34 days of holiday, private healthcare, and enhanced pension contributions, ensuring our team members feel supported and motivated. Join us in shaping sustainable communities while enjoying a culture that prioritises collaboration and innovation.