The Cala Group Limited is seeking a Customer Service Coordinator to support the delivery of a high-quality customer experience after handover of new homes. You will coordinate remedial works, manage a high caseload, and act as a key link between customers, contractors and internal teams.
In this busy role you will respond to customer enquiries, maintain CRM records, escalate issues as needed, and help drive customer satisfaction across our developments in Scotland and beyond.
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Customer Experience & Remedial Works Coordinator employer: Cala Group Limited
Cala Group is an exceptional employer, offering a vibrant work environment where meaningful contributions are valued and personal growth is encouraged. With a strong commitment to inclusivity and employee well-being, we provide an impressive benefits package, including 34 days of holiday, private healthcare, and enhanced pension contributions, ensuring our team members feel supported and motivated. Join us in shaping sustainable communities while enjoying a culture that prioritises collaboration and innovation.
