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- Tasks: Drive sales and build strong customer relationships in a dynamic environment.
- Company: Cala, a leading UK housebuilder known for quality and sustainability.
- Benefits: Generous holiday allowance, flexible working, private medical insurance, and ongoing development opportunities.
- Other info: Diverse and inclusive workplace with a focus on personal growth.
- Why this job: Join a collaborative team and make a real impact in the housing market.
- Qualifications: Experience in target-driven sales and excellent communication skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Reporting to the Sales Manager, the Sales Consultant will play a key part in delivering regional sales performance and supporting the Company in achieving its overall profit and growth targets. This is a customer‑facing, target‑driven role requiring a proactive and commercially aware sales professional who is confident working independently while building strong relationships with customers and internal stakeholders.
Key Responsibilities
- Achieve sales targets in line with quarterly development and regional objectives
- Manage a personal sales pipeline, identifying opportunities and risks and escalating as required
- Act as the main point of contact for customers throughout the home‑buying journey
- Present house types, specifications, options and incentives clearly and accurately
- Negotiate prices and incentives within agreed parameters
- Maintain accurate and timely CRM records from initial enquiry through to completion
- Progress sales through exchange and completion, liaising with solicitors, IFAs, estate agents and surveyors
- Deliver a consistently high standard of customer service and achieve strong customer feedback scores
- Promote the Cala brand, including site, regional and group strategy
- Understand and manage Part Exchange and relevant Government or internal incentives
- Interpret plans and technical drawings and deliver effective home demonstrations
- Build strong working relationships with site teams and support smooth customer handovers
- Work closely with Marketing to understand campaigns, trends and target markets
- Complete required sales, site and market reports accurately and compliantly
- Support the training and development of new sales team members
- Maintain show homes, sales areas and stock plots to Cala presentation standards
About You
You will be a confident, customer‑focused sales professional with a strong understanding of the new homes buying journey. You will balance commercial awareness with exceptional customer care, ensuring compliance, professionalism and a positive brand experience at every stage.
Knowledge, Skills & Experience
- Experience in a branded, target‑driven sales environment (new homes, retail, hospitality or similar)
- Strong understanding of the end‑to‑end sales process
- Confident use of CRM systems and Microsoft Office
- Knowledge of relevant legislation and compliance requirements (e.g. Consumer Code, GDPR, AML)
- Excellent negotiation, influencing and communication skills
- Highly organised, with strong attention to detail and ability to work under pressure
- Ability to work independently and collaboratively
- Proven track record of achieving sales targets and high customer satisfaction
- Knowledge of mortgage products and affordability
- Experience of using Salesforce
We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision‑making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work. If we need to adjust anything in our recruitment process to support you, please contact careers@cala.co.uk
What we offer
- A generous holiday allowance with buy, sell and carry‑forward options
- Enhanced family‑friendly policies
- Flexible ways of working (where role‑appropriate)
- Private medical insurance and access to a 24/7 Employee Assistance Programme
- Ongoing learning and development opportunities
- Support for more sustainable travel, including our ULEV car scheme and Cycle to Work scheme
About us
Cala is a leading UK housebuilder delivering high‑quality homes and sustainable communities across Scotland, the South of England and the Midlands. We are known for our commitment to design quality, safety and customer experience. Our teams work collaboratively across disciplines to ensure well‑planned, well‑resourced developments from concept through to completion. We continue to invest in our people, technology and more sustainable ways of working as we grow our business.
Sales Consultant in Boston employer: Cala Group Limited
Contact Detail:
Cala Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Boston
✨Tip Number 1
Get to know the company inside out! Research Cala's values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your sales achievements and how they relate to the role. Use specific examples that highlight your negotiation skills and customer care – this is what will set you apart from the crowd.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Consultant in Boston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Consultant role. Highlight your experience in target-driven sales environments and how you've achieved sales targets in the past. We want to see how you can bring your unique skills to our team!
Show Off Your Customer Focus: Since this is a customer-facing role, emphasise your customer service skills. Share examples of how you've built strong relationships with clients and delivered exceptional service. We love candidates who can demonstrate their commitment to customer satisfaction!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate attention to detail, so make sure there are no typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Cala!
How to prepare for a job interview at Cala Group Limited
✨Know Your Sales Stuff
Make sure you brush up on your knowledge of the end-to-end sales process, especially in the context of new homes. Be ready to discuss how you've achieved sales targets in previous roles and how you can apply that experience to this position.
✨Show Off Your Customer Service Skills
Since this role is all about building strong relationships with customers, prepare examples of how you've delivered exceptional customer service in the past. Highlight any positive feedback you've received and how it impacted your sales performance.
✨Get Familiar with CRM Systems
As a Sales Consultant, you'll be using CRM systems like Salesforce. Familiarise yourself with its features and be prepared to discuss how you've used similar tools to manage your sales pipeline and maintain accurate records.
✨Practice Your Negotiation Techniques
Negotiation is key in this role, so think of scenarios where you've successfully negotiated prices or terms. Be ready to demonstrate your influencing skills and how you balance customer needs with company objectives during the interview.