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- Tasks: Lead operations and ensure projects are delivered efficiently and on time.
- Company: Dynamic energy consultancy supporting critical infrastructure across the UK and Ireland.
- Benefits: Competitive salary, hands-on role, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced environment while driving operational excellence.
- Qualifications: Experience in operations or project management, with strong organisational skills.
- Other info: Full-time office role in Belfast with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
This is an excellent opportunity to join a scaling SME based in Belfast. The Operations & Delivery Manager will work in a senior, hands-on operational role with responsibility for post-sales delivery, operational performance and continuous improvement. The successful candidate will take ownership of the day-to-day operations, ensuring projects are delivered on time, processes are efficient and the business operates with control and consistency. This is not an administrative position and not a passive operations role. The Operations & Delivery Manager will be accountable for outcomes, performance and delivery.
The company are an energy consultancy and delivery business supporting critical infrastructure clients across the UK and Ireland.
Key Responsibilities
- Own post-sale operational delivery from handover through to project completion
- Co-ordinate projects, resources and schedules to ensure on-time delivery
- Manage and support the performance of a small internal team
- Maintain accurate CRM records, including quote loading and job/order updates
- Ensure effective sales-to-operations handover and delivery discipline
- Coordinate suppliers and subcontractors, maintaining strong working relationships
- Lead operational process improvement initiatives, including Lean improvements
- Oversee customer portals and operational administration
- Produce and maintain weekly operational performance reports and scorecards
- Support cash flow, WIP and pipeline control through strong operational discipline
Skills & Experience required
- Proven experience in an Operations, Delivery or Senior Project Manager role
- Strong background in SME environments
- Experience within electrical contracting, FM or construction sectors preferred
- Excellent organisational and coordination skills
- Strong commercial awareness and understanding of cashflow
- Confident managing people, priorities and competing deadlines
- Highly competent using Microsoft 365 and CRM systems
- Comfortable working with data, KPIs and weekly performance reporting
- Proactive and solutions-focused approach
This is based in the office full time in Belfast.
Operations & Delivery Manager employer: Cala Consulting
Contact Detail:
Cala Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operations and delivery management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in past roles. Highlight your proactive approach and any process improvements you've implemented.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Operations & Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations & Delivery Manager. Highlight your experience in post-sales delivery and operational performance, as these are key aspects of the job. We want to see how your background fits with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved in previous roles. Use numbers and examples to demonstrate how you've improved processes or delivered projects on time. This will help us see your impact in action!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission at StudySmarter. Keep it concise but engaging – we want to feel your enthusiasm!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Cala Consulting
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Operations & Delivery Manager role. Familiarise yourself with post-sales delivery processes, project coordination, and performance management. Being able to discuss specific examples from your past experience will show that you're ready to take ownership of the role.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to talk about your leadership style. Share examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your ability to motivate others and manage competing deadlines effectively.
✨Demonstrate Your Problem-Solving Abilities
The company is looking for someone proactive and solutions-focused. Think of instances where you've improved operational processes or tackled challenges head-on. Be ready to discuss how you approach problem-solving and what strategies you use to ensure projects are delivered on time.
✨Familiarise Yourself with Relevant Tools
As the role requires strong competency in Microsoft 365 and CRM systems, brush up on these tools before the interview. If you have experience with specific software used in operations or project management, mention it. This will show that you're not just capable but also tech-savvy and ready to hit the ground running.
