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- Tasks: Lead operational delivery and ensure projects are completed on time with efficiency.
- Company: Dynamic energy consultancy supporting critical infrastructure across the UK and Ireland.
- Benefits: Competitive salary, hands-on role, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced environment while driving operational excellence.
- Qualifications: Experience in operations or project management, preferably in SME or construction sectors.
- Other info: Full-time office role in Belfast with a focus on team leadership and process improvement.
The predicted salary is between 36000 - 60000 £ per year.
This is an excellent opportunity to join a scaling SME based in Belfast. The Operations & Delivery Manager will work in a senior, hands-on operational role with responsibility for post-sales delivery, operational performance and continuous improvement. The successful candidate will take ownership of the day-to-day operations, ensuring projects are delivered on time, processes are efficient and the business operates with control and consistency. This is not an administrative position and not a passive operations role. The Operations & Delivery Manager will be accountable for outcomes, performance and delivery. The company are an energy consultancy and delivery business supporting critical infrastructure clients across the UK and Ireland.
Key Responsibilities
- Own post-sale operational delivery from handover through to project completion
- Co-ordinate projects, resources and schedules to ensure on-time delivery
- Manage and support the performance of a small internal team
- Maintain accurate CRM records, including quote loading and job/order updates
- Ensure effective sales-to-operations handover and delivery discipline
- Coordinate suppliers and subcontractors, maintaining strong working relationships
- Lead operational process improvement initiatives, including Lean improvements
- Oversee customer portals and operational administration
- Produce and maintain weekly operational performance reports and scorecards
- Support cash flow, WIP and pipeline control through strong operational discipline
Skills & Experience required
- Proven experience in an Operations, Delivery or Senior Project Manager role
- Strong background in SME environments
- Experience within electrical contracting, FM or construction sectors preferred
- Excellent organisational and coordination skills
- Strong commercial awareness and understanding of cashflow
- Confident managing people, priorities and competing deadlines
- Highly competent using Microsoft 365 and CRM systems
- Comfortable working with data, KPIs and weekly performance reporting
- Proactive and solutions-focused approach
This is based in the office full time in Belfast.
Operations & Delivery Manager in Belfast employer: Cala Consulting
Contact Detail:
Cala Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Delivery Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in operations or delivery roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations and project management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your achievements! When you get the chance to discuss your past roles, highlight specific projects where you improved processes or delivered results. Numbers speak volumes, so don’t shy away from sharing metrics that demonstrate your impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to engage with us directly.
We think you need these skills to ace Operations & Delivery Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations & Delivery Manager role. Highlight your experience in post-sales delivery and operational performance, and don’t forget to mention any relevant projects you've managed.
Showcase Your Skills: We want to see your organisational and coordination skills shine through. Use specific examples from your past roles that demonstrate how you’ve successfully managed teams and delivered projects on time.
Be Data-Driven: Since this role involves working with KPIs and performance reporting, include any experience you have with data analysis or reporting. Show us how you’ve used data to drive improvements in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cala Consulting
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Operations & Delivery Manager role. Brush up on your knowledge of post-sales delivery, project coordination, and operational performance. Be ready to discuss how you've successfully managed similar tasks in the past.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to share examples of how you've led teams effectively. Talk about your approach to motivating team members and ensuring everyone is aligned with project goals. Highlight any experience you have in improving team performance.
✨Demonstrate Your Problem-Solving Abilities
This position requires a proactive and solutions-focused mindset. Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to discuss your approach to operational process improvements and any Lean initiatives you've implemented.
✨Familiarise Yourself with Relevant Tools
As the role requires proficiency in Microsoft 365 and CRM systems, make sure you're comfortable discussing your experience with these tools. If possible, mention any specific projects where you used data and KPIs to drive performance improvements, as this will show your analytical skills.
