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- Tasks: Lead post-sales delivery and ensure projects are completed on time with efficiency.
- Company: Dynamic energy consultancy supporting critical infrastructure across the UK and Ireland.
- Benefits: Enjoy a 4-day work week, performance bonuses, pension, and private medical care.
- Why this job: Take charge of operations and make a real impact in a growing company.
- Qualifications: Experience in operations or project management, preferably in SME or construction sectors.
- Other info: Join a hands-on role with opportunities for continuous improvement and team leadership.
The predicted salary is between 36000 - 60000 £ per year.
This is an excellent opportunity to join a scaling SME based in Belfast. The Operations & Delivery Manager will work in a senior, hands-on operational role with responsibility for post-sales delivery, operational performance and continuous improvement. The successful candidate will take ownership of the day-to-day operations, ensuring projects are delivered on time, processes are efficient and the business operates with control and consistency. This is not an administrative position and not a passive operations role. The Operations & Delivery Manager will be accountable for outcomes, performance and delivery. The company are an energy consultancy and delivery business supporting critical infrastructure clients across the UK and Ireland.
Key Responsibilities
- Own post-sale operational delivery from handover through to project completion
- Coordinate projects, resources and schedules to ensure on-time delivery
- Manage and support the performance of a small internal team
- Maintain accurate CRM records, including quote loading and job/order updates
- Ensure effective sales-to-operations handover and delivery discipline
- Coordinate suppliers and subcontractors, maintaining strong working relationships
- Lead operational process improvement initiatives, including Lean improvements
- Oversee customer portals and operational administration
- Produce and maintain weekly operational performance reports and scorecards
- Support cash flow, WIP and pipeline control through strong operational discipline
Skills & Experience required
- Proven experience in an Operations, Delivery or Senior Project Manager role
- Strong background in SME environments
- Experience within electrical contracting, FM or construction sectors preferred
- Excellent organisational and coordination skills
- Strong commercial awareness and understanding of cashflow
- Confident managing people, priorities and competing deadlines
- Highly competent using Microsoft 365 and CRM systems
- Comfortable working with data, KPIs and weekly performance reporting
- Proactive and solutions-focused approach
Skills: Project Management, IT skills
Benefits: 4 day week, performance related bonus, pension, private medical
Operations & Delivery Lead in Belfast employer: Cala Consulting Limited
Contact Detail:
Cala Consulting Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Delivery Lead in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Operations & Delivery Lead role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their operational processes and think about how your experience can improve their delivery. This shows you’re not just interested in any job, but specifically in making a difference at their company.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in operations and project management aligns with their needs. Highlight your successes in previous roles, especially those that demonstrate your ability to manage teams and deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Operations & Delivery Lead in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations & Delivery Lead role. Highlight your experience in operational delivery and project management, especially in SME environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed projects and improved operations in the past. We love a good story!
Showcase Your Skills: Don’t forget to highlight your organisational and coordination skills. Mention your experience with CRM systems and performance reporting, as these are key to the role. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Cala Consulting Limited
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Operations & Delivery Manager role. Brush up on your knowledge of post-sales delivery processes and how to ensure projects are delivered on time. Being able to discuss specific examples from your past experience will show that you're ready to take ownership of day-to-day operations.
✨Showcase Your Leadership Skills
Since this role involves managing a small internal team, be prepared to talk about your leadership style. Share examples of how you've successfully coordinated projects and supported team performance in previous roles. Highlight any experience you have with operational process improvements, especially if you've implemented Lean methodologies.
✨Demonstrate Your Commercial Awareness
The company values strong commercial awareness, so be ready to discuss how you've managed cash flow and project budgets in the past. Bring up any relevant experiences where you’ve had to balance competing deadlines while maintaining operational discipline. This will show that you understand the financial aspects of operations.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) and reporting metrics relevant to the role. Be prepared to discuss how you've used data to drive operational improvements or make informed decisions. Showing that you're comfortable working with data will demonstrate your proactive and solutions-focused approach.
