At a Glance
- Tasks: Serve guests, maintain cleanliness, and provide excellent customer service.
- Company: Mackays Hotel is a welcoming establishment focused on guest satisfaction.
- Benefits: Flexible hours, training provided, and potential accommodation available.
- Why this job: Join a supportive team and gain valuable experience in the hospitality industry.
- Qualifications: Good spoken English, computer literacy, and a willingness to learn.
- Other info: Real Living Wage Employer; pay based on experience.
The predicted salary is between 24000 - 36000 £ per year.
- [Vacancy] Waiting Staff – full and part-time roles
Waiting Staff – full and part-time roles
Now some of our team are heading off to new adventures, we are looking for both part-time and full-time waiting staff.
Mackays Hotel has vacancies for staff who will look after our guests and hotel. We are looking for people who are reliable, 100% trustworthy, flexible and able to act responsibly at all times. You would be adaptable enough to deal with customers with a polite manner whilst carrying out cleaning and using your own initiative.
Experience is preferred however training will be given to the successful candidate. You will have a good level of spoken English and be computer literate.
We are interested to hear from candidates who have previous experience within the hotel sector or would like to learn more. The role involves shift work and weekend work and flexibility is essential.
The ideal person will have excellent communication and organisational skills as well as IT and numeracy skills and a high level of customer service.
Accommodation can be available
We are a Real Living Wage Employer and the rate of pay for this role is dependant on experience.
Check out our website www.mackayshotel.co.uk
If you are interested in finding out more please apply in writing with your cv giving details of employment including months and years, to Ellie Lamont, by email ellie@mackayshotel.co.uk or post to Mackays Hotel, Union Street, Wick, Caithness, KW1 5ED
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Waiting Staff - full and part-time roles employer: Caithness Voluntary Group
Contact Detail:
Caithness Voluntary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff - full and part-time roles
✨Tip Number 1
Make sure to research Mackays Hotel thoroughly before your interview. Familiarise yourself with their services, values, and any recent news. This will help you demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Practice your communication skills, as excellent customer service is key for this position. Role-play common scenarios you might encounter while waiting tables, so you can respond confidently and politely during your interview.
✨Tip Number 3
Highlight your flexibility and adaptability in previous roles. Be prepared to share examples of how you've successfully managed changing situations or dealt with difficult customers, as these traits are essential for waiting staff.
✨Tip Number 4
If you have any relevant experience, even if it's not directly in hospitality, be ready to discuss it. Skills from other jobs can often translate well into waiting staff roles, so make sure to connect those dots during your conversation.
We think you need these skills to ace Waiting Staff - full and part-time roles
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mackays Hotel is looking for in their waiting staff. Highlight key skills such as reliability, flexibility, and customer service in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. If you have previous experience in the hotel sector or customer service, emphasise this. Include specific examples of how you've demonstrated excellent communication and organisational skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel industry. Mention why you want to work at Mackays Hotel specifically and how you can contribute to their team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Caithness Voluntary Group
✨Show Your Customer Service Skills
As waiting staff, excellent customer service is key. Be prepared to share examples of how you've handled difficult situations with customers in the past, demonstrating your ability to remain calm and polite under pressure.
✨Demonstrate Flexibility
Since the role involves shift work and weekends, highlight your availability and willingness to adapt to different schedules. Mention any previous experience where you had to be flexible in your working hours.
✨Communicate Clearly
Good communication is essential in this role. Practice speaking clearly and confidently about your experiences and skills. Make sure to listen carefully to the interviewer's questions and respond thoughtfully.
✨Research the Hotel
Familiarise yourself with Mackays Hotel and its values. Understanding the hotel's mission and what they stand for will help you tailor your answers and show genuine interest in the position.