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- Tasks: Be the heart of our cafe, serving delicious food and drinks while creating a warm atmosphere.
- Company: Join a family-run business with a passion for local produce and genuine connections.
- Benefits: Enjoy free meals, generous discounts, holiday entitlements, and a paid day off for your birthday.
- Why this job: Make customers smile while learning about local products in a vibrant environment.
- Qualifications: A positive attitude and willingness to learn; catering experience is a bonus but not required.
- Other info: Great opportunities for growth in a supportive team that values warmth and courage.
The predicted salary is between 11 - 14 £ per hour.
We are passionate about local produce, warm welcomes and genuine connections. As a Team Member in our Cafe, you will be at the heart of our customer experience. Your responsibilities will include greeting customers with a smile, sharing your passion for our locally sourced products, and helping your colleagues wherever needed. You will serve customers on the hotplate, make delicious wraps, serve artisan coffees, run the tills, and keep cakes and snack tables full while ensuring dining tables are clean and clear. You will love to be busy and enjoy keeping our visitors happy as they take a break at our beautiful services.
You should have a positive 'can do' mindset, a passion for delivering great customer service, and a willingness to learn about our products. Previous experience in a catering environment is beneficial, but we offer full training to get you up to speed and provide knowledge of all our products and how we work at the Westmorland Family.
At Westmorland, we are a family business that started in 1972 from our farm in Cumbria, running unique motorway service areas – Tebay, Gloucester and Cairn Lodge – based on our own Farmshops and Kitchens. We also have Junction 38, a service dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District. We are proud to be connected to our place and that our family of colleagues share our values of Warmth, Graft and Courage.
If you join our family, it will be hard work at times, but we offer a great range of benefits including generous discounts in our farmshops and kitchens, free meals when working on shift, generous holiday entitlements, plus a paid day off for your birthday and more. If you work at our Tebay or Gloucester sites, we can offer free or discounted travel to help you get to and from work (restrictions may apply).
Team Member – Catering in Gloucester employer: Cairn Lodge Services
Contact Detail:
Cairn Lodge Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member – Catering in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westmorland and its values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle different situations. Being able to demonstrate your passion for great service during the interview can really set you apart.
✨Tip Number 3
Be ready to showcase your teamwork! Since you'll be jumping in to help colleagues, share examples from past experiences where you've worked well in a team. This shows you’re a true team player, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Westmorland family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member – Catering in Gloucester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and local produce shine through. We love seeing candidates who share our values and are excited about the role!
Tailor Your Application: Make sure to customise your application to highlight any relevant experience or skills that match the job description. Even if you don’t have catering experience, showcase your willingness to learn and adapt!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. A friendly tone can make a big difference and help us see how you’d fit into our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Cairn Lodge Services
✨Know the Company
Before your interview, take some time to research the Westmorland Family and their values. Understanding their passion for local produce and customer service will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
Since this role is all about delivering great customer experiences, be ready to share examples from your past where you've gone above and beyond for customers. If you don’t have direct experience, think of times when you’ve helped friends or family in a busy situation.
✨Embrace the 'Can Do' Mindset
The job description highlights the importance of a positive attitude. During the interview, demonstrate your willingness to learn and adapt. Share instances where you've tackled challenges with enthusiasm, showing that you’re ready to jump in and help wherever needed.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, the team culture, or how they source their products. It shows that you’re engaged and eager to learn more about the role and the company.
