At a Glance
- Tasks: Lead your shift, support colleagues, and ensure top-notch customer service.
- Company: Join a dynamic catering team focused on excellence and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a real impact by leading a passionate team in a fast-paced environment.
- Qualifications: Strong leadership skills and a positive attitude are essential.
- Other info: Perfect for those looking to step up in their catering career.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities:
- Effectively leading your shift, managing and supporting your colleagues, ensuring colleagues are deployed in line with customer demand and respond appropriately to any colleague or customer matters as required.
- Ensuring the team are delivering excellent customer service and brand excellence.
- Ensuring that all daily and weekly procedures are carried out and that company standards are maintained at all times.
- Supporting the training of new colleagues through their induction journey, refresher and any other relevant training.
We are looking for Service Leaders who have the ability to lead and motivate a team on a daily basis in a fast moving environment. Great communication skills and a can do attitude are essential as well as high standards of excellence within delivery of quality food, customer service and cleanliness. Experience of leading a team in a fast paced, high volume catering environment would be an advantage although we’d also be interested to hear from those with experience in catering looking to take a step up to a Service Leader position.
Service Leader – Catering in Gloucester employer: Cairn Lodge Services
Contact Detail:
Cairn Lodge Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader – Catering in Gloucester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled a tough situation. Being able to share these experiences will demonstrate your ability to motivate and support colleagues, which is key for a Service Leader role.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, training opportunities, and how they maintain high standards. This not only gives you valuable info but also shows you’re serious about the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the team. We can’t wait to see your application!
We think you need these skills to ace Service Leader – Catering in Gloucester
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've motivated others and handled challenges in a fast-paced environment.
Customer Service is Key: Don’t forget to mention your customer service experience! We’re all about delivering excellent service, so share examples of how you've gone above and beyond for customers in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cairn Lodge Services
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Service Leader in catering. Familiarise yourself with the company's values and standards, especially around customer service and team management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated your colleagues and ensured excellent service delivery. This will give the interviewer confidence in your ability to lead in a fast-paced environment.
✨Practice Your Communication
Since great communication skills are essential for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member. This will help you feel more comfortable and ensure you can convey your ideas effectively during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes for new colleagues, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.