At a Glance
- Tasks: Lead a team to deliver top-notch food and service in a vibrant station environment.
- Company: Join a passionate catering team dedicated to exceptional customer experiences.
- Benefits: Competitive pay, training opportunities, and a fun, dynamic workplace.
- Other info: A hands-on role with opportunities for growth in a fast-paced setting.
- Why this job: Make a real difference by delighting customers with great food and service every day.
- Qualifications: Experience in food safety and a passion for excellent customer service.
The predicted salary is between 36000 - 60000 € per year.
The Deputy Catering Manager is a hands-on operational role that will lead the delivery of great quality food and service front of house in a station, supported by Service Leaders. Passionate about delighting our customers, you will lead your team from the front, coaching your team to provide excellent standards and service every day.
Responsibilities
- Building a strong team of service leaders who lead the food quality, customer service and standards on every shift.
- Ensure we deliver food quality according to the specs and recipes as defined by the food team.
- Ensure your team align to our values and deliver warm, friendly, and speedy service to our customers.
- Deliver high standards of cleanliness, food hygiene and health and safety standards by doing regular audits and setting goals and action plans for your team.
- Ensure commercial success by looking after the sales, cash and stock for your station.
- Look after your team to ensure they are fully trained, engaged and motivated whilst ensuring all colleagues are rostered effectively and paid accurately and on time.
Qualifications & Traits
- Passionate about great service and our unique business, the successful candidate will display our values of warmth, graft and courage to bring to life our story for their colleagues and customers.
- A hands-on approach to coaching your team to deliver the very best for our customers.
- Knowledge of food safety and health and safety legislation.
- A warm and friendly manner and be someone who goes above and beyond for both customers and colleagues alike.
- A passion for our food, local suppliers and our landscape.
- Be excited by working in a dynamic and at times demanding environment.
- Exceptionally high standards for customer service, food quality and cleanliness and standards.
Deputy Catering Manager in Douglas employer: Cairn Lodge Services
As a Deputy Catering Manager, you will thrive in a vibrant and dynamic environment where your passion for exceptional service and quality food is celebrated. Our company fosters a supportive work culture that prioritises employee growth through hands-on coaching and training, ensuring you and your team are engaged and motivated to deliver outstanding customer experiences. Located in a bustling station, we offer unique opportunities to connect with local suppliers and the community, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Catering Manager in Douglas
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and how they operate. This way, you can show them that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in leading teams and delivering excellent service. Use specific examples that highlight your passion for food quality and customer satisfaction.
✨Tip Number 3
Show off your coaching skills! During the interview, share how you've successfully trained and motivated your team in the past. They want to see that you can lead from the front and inspire others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy Catering Manager in Douglas
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for great service and food shine through. We want to see how excited you are about delighting customers and leading a team to success!
Be Specific About Your Experience:Share specific examples from your past roles that demonstrate your hands-on approach and ability to coach a team. We love hearing about how you've maintained high standards in food quality and customer service.
Align with Our Values:Make sure to highlight how your personal values align with ours—warmth, graft, and courage. We’re looking for someone who embodies these traits and can bring our story to life for both colleagues and customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Cairn Lodge Services
✨Know Your Stuff
Make sure you’re familiar with the company’s values and how they align with your own. Brush up on food safety regulations and customer service standards, as these will likely come up in conversation.
✨Show Your Passion
During the interview, let your enthusiasm for great service and quality food shine through. Share examples of how you've gone above and beyond for customers in the past; this will demonstrate your commitment to the role.
✨Team Leadership Focus
Be prepared to discuss your experience in leading teams. Think of specific instances where you’ve coached or motivated your team to achieve high standards, and be ready to share how you handle challenges in a dynamic environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s approach to food quality and customer service. This shows that you’re genuinely interested in the role and helps you gauge if it’s the right fit for you.
