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- Tasks: Lead shifts and ensure top-notch service in a fast-paced catering environment.
- Company: Join a dynamic catering team known for its homemade products and excellent customer experiences.
- Benefits: Enjoy a Monday to Friday schedule with opportunities for growth and development.
- Why this job: Make a real impact by leading a passionate team and delighting customers every day.
- Qualifications: Strong leadership skills, great communication, and a can-do attitude are essential.
- Other info: Perfect for those looking to step up in their catering career!
The predicted salary is between 24000 - 36000 £ per year.
As a Service Leader in our catering department, you will be responsible for leading shifts to ensure the team is delivering the best service to our customers and ensuring brand standards are always in place. In this hands-on customer facing role, you'll be competent to manage a high-volume environment with a positive, can-do approach. You will be passionate about our offer, champion our homemade products, and ensure through your knowledgeable colleagues that our customers receive the unique and delightful experience that we are known for.
Responsibilities:
- Effectively leading your shift, managing and supporting your colleagues, ensuring colleagues are deployed in line with customer demand and respond appropriately to any colleague or customer matters as required.
- Ensuring the team are delivering excellent customer service and brand excellence.
- Ensuring that all daily and weekly procedures are carried out and that company standards are maintained at all times.
- Supporting the training of new colleagues through their induction journey, refresher and any other relevant training.
Qualifications:
- We are looking for Service Leaders who have the ability to lead and motivate a team on a daily basis in a fast moving environment.
- Great communication skills and a can-do attitude are essential as well as high standards of excellence within delivery of quality food, customer service and cleanliness.
- Experience of leading a team in a fast paced, high volume catering environment would be an advantage although we'd also be interested to hear from those with experience in catering looking to take a step up to a Service Leader position.
Catering Team Leader - Monday to Friday in Castle Douglas employer: Cairn Lodge Services
Contact Detail:
Cairn Lodge Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Team Leader - Monday to Friday in Castle Douglas
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the catering department and its values. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled a challenging situation. Being able to share these experiences will demonstrate your capability to manage shifts effectively.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've gone above and beyond for customers in the past. This role is all about delivering a delightful experience, so let your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Catering Team Leader - Monday to Friday in Castle Douglas
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the catering industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about leading a team and delivering excellent service.
Highlight Relevant Experience: Make sure to mention any previous experience you have in a fast-paced catering environment. We love to see how you've managed teams or handled high-volume situations, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cairn Lodge Services
✨Know Your Stuff
Make sure you’re familiar with the company’s catering offerings and brand standards. Research their menu, values, and customer service approach so you can speak confidently about how you would uphold these in your role.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated colleagues or resolved conflicts, as this will demonstrate your capability to manage shifts effectively.
✨Customer Service Focus
Be ready to discuss your approach to delivering excellent customer service. Share stories that highlight your ability to create delightful experiences for customers, as this is key to the role of a Service Leader.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training processes, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
