At a Glance
- Tasks: Lead tenant engagement initiatives and champion community voices in service design.
- Company: Cairn Housing Association provides quality housing and services across Scotland.
- Benefits: Enjoy flexible working, health support, tech schemes, and compassionate leave.
- Other info: Hybrid working available; applications close on 26th September.
- Why this job: Make a real impact by empowering tenants and driving meaningful change in communities.
- Qualifications: Confident communicator with experience in engagement or community development required.
The predicted salary is between 37000 - 49000 £ per year.
Job Description
Are you passionate about empowering communities and driving meaningful change? Cairn Housing Association is seeking an experienced and enthusiastic Tenant Engagement Officer to lead innovative engagement initiatives across our national housing portfolio.
With over 4,300 homes across Scotland, Cairn is a trusted provider of quality housing and services. We’re committed to putting tenants at the heart of everything we do—and we need someone who shares that vision.
What You’ll Do
- Champion tenant participation in service design and improvement.
- Deliver inclusive engagement opportunities that reflect the diverse voices of our communities.
- Lead the implementation of Cairn’s Tenant Engagement Strategy, ensuring tenant feedback drives real change.
- Collaborate with internal teams and external partners to foster a culture of continuous improvement and tenant advocacy.
Who We’re Looking For
You’re a confident communicator, a strategic thinker, and a passionate advocate for tenant empowerment. You bring experience in engagement, community development, or housing—and you’re ready to make a lasting impact.
Requirements
- A Basic Disclosure Scotland Scheme check is required.
- Willingness to travel across Scotland and work flexibly.
- Full driving licence and access to a vehicle.
Key Dates
- Closing date for applications: Friday 26th September at 12 Noon
- Interviews: Week commencing 13th October
Location: We have offices in Edinburgh, Bellshill, Inverness, Thurso & Irvine (with Hybrid Working)
Salary: The salary for this post is £43,054 per annum, rising to £45,320 on successful completion of 6-month probationary period.
Work pattern: Full-time (34.5 hours per week), Permanent
Employee Benefits: Why Cairn is the Best Place to Work
Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more!
Cairn is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.
Tenant Engagement Officer in Inverness employer: Cairn Housing Association
Cairn Housing Association is an exceptional employer dedicated to empowering communities and fostering tenant engagement across Scotland. With a strong commitment to employee well-being, we offer flexible and hybrid working arrangements, comprehensive health and wellness support, and numerous opportunities for professional growth. Join us in making a meaningful impact while enjoying a supportive work culture that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Engagement Officer in Inverness
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Cairn Housing Association.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Cairn Housing Association.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Cairn Housing Association.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Cairn Housing Association. Apply directly through us to stand out!
We think you need these skills to ace Tenant Engagement Officer in Inverness
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Cairn Housing Association. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Tenant Engagement Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Cairn Housing Association
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Cairn Housing Association. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
