ICT Technical Specialist

We are looking for a technically focused individual to fill an exciting role within our ICT and Digital Transformation Team.

At Cairn Housing Association, we're passionate about creating great homes, delivering great services and offering great opportunities for our people.

We are currently looking for an ICT Technical Specialist to provide first and Second level support.

We are looking for a person who: will provide excellent customer service, is a team player, is organised, and pays attention to detail.

This role might suit a newly graduated candidate of someone who has worked in first and second like support looking to expand their expertise.

Key Responsibilities – What You'll Do:

Principle Duties and Responsibilities include:

• Working in ICT Service Desk
• ICT Support for Cairn Users
• Microsoft Azure
• Asset Management
• Desktop Support and Cloud Support
• Assisting Officers on Projects

Requirements – What We're Looking For:

• HND level or other relevant qualification or 2 years relevant experience in a similar ICT Support role.
• Experience providing ICT support, troubleshooting technical issues, and assisting users in a workplace, placement, apprenticeship, voluntary, or educational environment.
• Knowledge of Microsoft Services, M365 products and licensing, specifically SharePoint and good understanding of cloud technologies (XaaS).
• Disclosure Scotland and Right to Work checks are mandatory for this role.

Employee Benefits: Why Join Cairn?

We're committed to creating a workplace where you can thrive. Here's what you can expect:

• Flexible and hybrid working options.
• Health and wellbeing support.
• Tech and cycle-to-work schemes.
• Compassionate leave and more.

We value diversity and warmly welcome applications from all communities.

Cairn is proud to be an equal opportunities employer.

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