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- Tasks: As Waiting Staff, you'll create memorable guest experiences with energy and enthusiasm.
- Company: Cairn Group is a leading UK hospitality company with over 60 years of expertise.
- Benefits: Enjoy service charge, real-time pay access, discounts, awards, and career growth opportunities.
- Why this job: Join a supportive team culture focused on excellence and guest satisfaction.
- Qualifications: A warm personality, teamwork skills, and the ability to thrive under pressure are essential.
- Other info: Access 24/7 support and celebrate milestones with long-service awards.
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you\’re creating unforgettable guest experiences or supporting your team, you\’ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you’re proud of.
About the Role:
As Waiting Staff at Cairn Group, you’ll be at the heart of every guest interaction—bringing energy, enthusiasm, and personal touches that make every visit feel special.
You’ll greet each guest with a warm welcome, take pride in presenting food and drink to the highest standard, and offer attentive, tailored service that anticipates guest needs and exceeds expectations.
With a focus on teamwork and a commitment to creating unforgettable experiences, you’ll help ensure every guest leaves with a smile—and looks forward to returning.
About You:
You will thrive at Cairn Group because you are:
- A Hospitality Hero – With a warm personality, you create a positive, welcoming atmosphere for every guest.
- A Service Superstar – Your enthusiasm and proactive approach make each guest feel seen and valued.
- A Team Player – You support your colleagues and work together to keep service running smoothly.
- Cool Under Pressure – You thrive in a fast-paced environment and stay composed no matter how busy it gets.
- A Polished Professional – You present yourself with confidence and take pride in every detail of service.
- Proactive & Organised – You manage your section efficiently, anticipate guest needs, and stay one step ahead.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values – Respect, Integrity, Sustainability, and Excellence (RISE) – are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future – for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Charge & Gratuities: Your hard work pays off. Service charge and gratuities add a well-earned boost to your pay.
- Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break.
- Delicious Discounts: Indulge a little with discounts off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
- Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
- Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
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Waiting Staff employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific examples of how you've created memorable experiences for guests in the past, as this aligns perfectly with Cairn Group's focus on guest satisfaction.
✨Tip Number 2
Demonstrate your teamwork skills by discussing a time when you successfully collaborated with colleagues to enhance service. Cairn Group values team players, so highlighting your ability to work well with others will make you stand out.
✨Tip Number 3
Prepare to showcase your ability to stay cool under pressure. Think of scenarios where you managed busy periods effectively and maintained high service standards, as this is crucial in a fast-paced hospitality environment.
✨Tip Number 4
Research Cairn Group's values—Respect, Integrity, Sustainability, and Excellence. Be ready to discuss how you embody these values in your work, as cultural fit is essential for them when selecting candidates.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Emphasise any previous roles where you provided excellent customer service, worked in a team, or thrived in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific qualities that make you a great fit for Cairn Group, such as being a 'Hospitality Hero' or a 'Service Superstar'.
Highlight Soft Skills: In your application, focus on soft skills that are crucial for waiting staff, like communication, teamwork, and the ability to stay calm under pressure. Use examples from past experiences to illustrate these skills.
Show Your Passion for Hospitality: Convey your passion for the hospitality industry in your application. Share why you want to work at Cairn Group specifically and how you align with their values of Respect, Integrity, Sustainability, and Excellence.
How to prepare for a job interview at Cairn Group
✨Show Your Hospitality Spirit
During the interview, demonstrate your passion for hospitality. Share experiences where you created memorable moments for guests, highlighting your warm personality and enthusiasm.
✨Emphasise Teamwork
Cairn Group values teamwork, so be sure to discuss how you’ve successfully collaborated with colleagues in past roles. Provide examples of how you supported your team during busy times.
✨Stay Cool Under Pressure
Prepare to discuss scenarios where you thrived in a fast-paced environment. Highlight your ability to remain composed and efficient, even when things get hectic.
✨Dress to Impress
As a polished professional, your appearance matters. Dress smartly for the interview to reflect the high standards of service that Cairn Group upholds, showing that you take pride in every detail.
