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- Tasks: Welcome guests and ensure smooth event experiences with a friendly touch.
- Company: Join Cairn Group, a leading UK hospitality company with over 60 years of expertise.
- Benefits: Real-time pay access, discounts on stays, food, wellness, and fun activities.
- Why this job: Be the face of events and create unforgettable guest experiences in a supportive team.
- Qualifications: Passion for hospitality, teamwork, and excellent communication skills.
- Other info: Opportunities for career growth and recognition through awards and incentives.
The predicted salary is between 24000 - 36000 £ per year.
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you\’re creating unforgettable guest experiences or supporting your team, you\’ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you’re proud of.
About the Role:
As a Venue Host at Cairn Group, you’ll be the face of our event space—welcoming guests with warmth and professionalism and ensuring every detail of their experience runs smoothly from start to finish.
You’ll take responsibility for reception duties and guest liaison during meetings and events, creating and delivering welcome packs, checking in attendees, and providing friendly, responsive service throughout the day.
You’ll also ensure the venue is set up to the highest standards, assist with opening and closing procedures, conduct regular checks for cleanliness and readiness, and prepare accurate invoices to support financial transparency.
About You:
You will thrive at Cairn Group because you are:
- A Hospitality Hero – You make guests feel welcome from the moment they arrive, creating a positive and lasting impression.
- A Service Superstar – You check in with guests throughout their event to ensure everything is running smoothly and adjust as needed.
- A Team Player – You collaborate with colleagues across departments to ensure events are seamless and stress-free.
- Cool Under Pressure – You stay calm and proactive when things get busy, responding to requests with professionalism and speed.
- A Polished Professional – You take pride in your appearance, presentation, and communication with guests and team members.
- Proactive & Organised – You plan ahead, manage time well, and focus on the details that ensure great service and smooth operations.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values – Respect, Integrity, Sustainability, and Excellence (RISE) – are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future – for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break.
- Delicious Discounts: Indulge a little with discounts off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
- Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
- Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
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Venue Host employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Host
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings at Cairn Group or can give you the inside scoop on what it’s like to work there.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Cairn Group, be ready to share why you’d be a fantastic Venue Host. Highlight your hospitality skills and how you can create unforgettable guest experiences.
✨Tip Number 3
Stay proactive! If you see an event happening at one of Cairn Group's venues, don’t hesitate to pop in and introduce yourself. Show your enthusiasm for the role and ask about any potential job openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities to join the Cairn Group team and start your journey in hospitality.
We think you need these skills to ace Venue Host
Some tips for your application 🫡
Show Your Hospitality Spirit: When writing your application, let your passion for hospitality shine through! Share experiences where you've made guests feel welcome and valued, as this is what we love to see at Cairn Group.
Be Professional and Polished: Make sure your application reflects the polished professional you are. Pay attention to your language, presentation, and overall tone—this is your chance to make a great first impression!
Highlight Teamwork Skills: As a Venue Host, being a team player is key. In your application, mention times when you've collaborated with others to create seamless experiences. We want to know how you contribute to a supportive environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you'll find all the info you need about the role there too!
How to prepare for a job interview at Cairn Group
✨Know the Company Inside Out
Before your interview, take some time to research Cairn Group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Venue Host, your ability to create a welcoming atmosphere is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Highlight your service skills and how you handle pressure, as these are crucial for the role.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure you dress professionally and present yourself well. This reflects your understanding of the polished professional image that Cairn Group values and sets the tone for your interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they measure success in the Venue Host role. It shows you’re proactive and genuinely interested in contributing to their success.