At a Glance
- Tasks: Create clean and welcoming spaces for guests, ensuring comfort and quality.
- Company: Join Cairn Group, a leading UK hospitality company with over 60 years of experience.
- Benefits: Enjoy real-time pay access, discounts, bonuses, and career growth opportunities.
- Other info: Flexible work environment with recognition programs and support for your wellbeing.
- Why this job: Be a vital part of the guest experience and make a difference every day.
- Qualifications: Housekeeping experience preferred; strong communication and time management skills are essential.
Job Description Location: DoubleTree By Hilton Harrogate Majestic Hotel & Spa /n Department: Housekeeping Join Cairn Group – Where People Drive Hospitality Forward, Together/n At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people. /n We're looking for dedicated and detail-focused people to join our Housekeeping team. You'll play an important role in creating memorable guest experiences by ensuring our bedrooms and public areas are clean, comfortable and presented to the highest standards. Your work helps create the welcoming environments our guests expect and enjoy. Make Every Moment Matter/n Every day is different, but every day you'll have the opportunity to make a positive impact. You will: /n /n - /n Create positive guest experiences through exceptional housekeeping standards. /n - /n Take pride in maintaining clean, comfortable and welcoming guest rooms. /n - /n Be part of a team that works together to deliver outstanding hospitality. /n - /n Contribute to a safe, organised and professional environment. /n - /n Learn, grow and develop your skills as part of a supportive team. /n - /n Play an important role in helping guests enjoy a memorable stay. /n Bring Your Personality. We'll Help You Build Your Career./n We're looking for people who: /n /n - /n Take pride in doing a job well. /n - /n Have a positive attitude and a strong work ethic. /n - /n Enjoy working as part of a team. /n - /n Have a great eye for detail. /n - /n Are reliable, flexible and professional. /n - /n Want to build a rewarding career in hospitality. /n /n No hospitality experience? No problem. If you bring the right attitude and a passion for people, we'll give you the training and support to succeed. Why Cairn Group?/n Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose. What you'll enjoy as part of the team/n At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us. /n As part of the Cairn team, you'll enjoy: /n /n - /n Discounted stays across our hotels and venues /n - /n Food, beverage, spa and leisure discounts /n - /n Access to retail, entertainment and lifestyle discounts /n - /n Leadership and career development programmes /n - /n Long service awards recognising your commitment and contribution /n - /n Refer-a-friend scheme /n - /n Employee Assistance Programme offering confidential support whenever you need it /n - /n Health Care Cash Plan /n - /n Meals on duty /n - /n Wellbeing resources and support /n - /n Opportunities to develop and progress across our diverse hospitality portfolio /n /n We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together. About DoubleTree By Hilton Harrogate Majestic Hotel & Spa/n /n DoubleTree by Hilton Harrogate Majestic Hotel & Spa is a landmark Victorian hotel set within eight acres of gardens in the heart of Harrogate. Rich in history and character, The Majestic welcomes leisure and spa guests alongside weddings, conferences and events, with The Harrogate Spa, Carters Champagne Bar & Grill and Frederick’s Lounge & Terrace all part of the hotel experience. /n /n Join us and help create exceptional experiences every day.
Room Attendant employer: Cairn Group
Cairn Group is an excellent employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and individual contributions are valued. With opportunities for professional growth and a commitment to maintaining high standards in hospitality, employees can take pride in creating safe and sparkling venues for guests. Located in vibrant areas, Cairn Group provides a dynamic environment that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cairn Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cairn Group
Don't be shy about reaching out to Cairn Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cairn Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cairn Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
