Room Attendant

Room Attendant

Full-Time No home office possible
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At a Glance

  • Tasks: Create clean and welcoming spaces for guests, ensuring comfort and quality.
  • Company: Join Cairn Group, a leading UK hospitality company with over 60 years of experience.
  • Benefits: Enjoy real-time pay access, discounts, bonuses, and career growth opportunities.
  • Why this job: Be a vital part of the guest experience and make a difference every day.
  • Qualifications: Housekeeping experience preferred; strong communication and time management skills are essential.
  • Other info: Flexible work environment with recognition programs and support for your wellbeing.

Overview

As a Room Attendant at Cairn Group, you\’ll be a vital part of the guest experience—creating clean, comfortable, and welcoming spaces for work, rest, or play. Working independently and as part of the wider housekeeping team, you\’ll take pride in preparing our rooms and public areas to the highest standard, ensuring guests feel valued and at home. From changing bed linen and cleaning bathrooms to replenishing amenities and restocking mini-bars, you\’ll bring care and consistency to every task, supporting deep cleans and special projects as needed. You\’ll plan your day with care, manage your supplies effectively, and be ready to lend a hand when team support is needed elsewhere—always keeping quality, efficiency, and hospitality front of mind.

Responsibilities

  • Prepare rooms and public areas to high standards, ensuring cleanliness and guest comfort.
  • Change bed linen, clean bathrooms, replenish amenities, and restock mini-bars.
  • Support deep cleans and special projects as required.
  • Plan daily tasks, manage supplies, and assist teammates as needed to maintain service quality.
  • Maintain a courteous, reliable presence in guests\’ interactions.

Qualifications

  • Experience in housekeeping or a similar role is preferred; strong communication and time management skills are important.
  • Ability to work independently and as part of a team; flexible and respectful to colleagues.
  • Ability to stay calm and organized under pressure and adapt to changes in daily routine.

Benefits & Perks

  • Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check.
  • Get Paid in Real-Time with Wagestream: Track your pay live, access funds when needed, and get expert financial tips in real time.
  • Stay, Relax and Recharge: Enjoy discounted stays across all Cairn Group venues.
  • Delicious Discounts: 50% off food and drinks across our hotels, bars, and restaurants.
  • Spa Discounts: Exclusive wellness offers at our spas and leisure clubs.
  • Retail, Cinema & Fun Discounts: Savings on shopping, cinema trips, and fun days out.
  • Rise with Us: Access apprenticeships to leadership programs to help grow your career.
  • Superstar Awards: Monthly recognition for team members who exemplify our values.
  • Long-Service Awards: Milestone recognition with extra annual leave after key years of service.
  • Recommend a Friend: Earn a bonus when they join the team.
  • 24/7 Support: Confidential Employee Assistance Programme for wellbeing.
  • Pension Scheme: Plan for long-term security.
  • Year-Round Incentives: Fun incentives, challenges, and surprise perks throughout the year.
  • Bereavement Leave: Time and support when you need it most.

At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. We are a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our values—Respect, Integrity, Sustainability, and Excellence (RISE)—are at the heart of everything we do.

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Room Attendant employer: Cairn Group

Cairn Group is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where teamwork and individual contributions are celebrated. With benefits like real-time pay access, generous discounts, and opportunities for career advancement through apprenticeships and leadership programmes, you will find a supportive environment that values your hard work and dedication. Join us in creating memorable experiences for our guests while enjoying a rewarding career in the heart of the hospitality industry.
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Contact Detail:

Cairn Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Cairn Group. Understand their values and what they stand for—this will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice makes perfect! Think about common interview questions related to housekeeping roles and prepare your answers. Focus on your experience with cleaning, time management, and teamwork. The more you rehearse, the more confident you'll feel when it’s time to shine!

✨Tip Number 3

Dress the part! When you go for your interview, make sure you look neat and professional. It shows respect for the role and the people interviewing you. Plus, it’ll help you feel more confident walking into that room!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Room Attendant position!

We think you need these skills to ace Room Attendant

Housekeeping Experience
Attention to Detail
Time Management Skills
Communication Skills
Teamwork
Flexibility
Organisational Skills
Ability to Work Independently
Customer Service Skills
Adaptability
Problem-Solving Skills
Quality Control
Efficiency

Some tips for your application 🫡

Show Your Passion for Cleanliness: When writing your application, let us know how much you care about creating clean and welcoming spaces. Share any relevant experience in housekeeping or similar roles, and highlight your attention to detail—this is key for a Room Attendant!

Be Yourself: We want to get to know the real you! Use your application to showcase your personality and how you align with our values of Respect, Integrity, Sustainability, and Excellence. A bit of authenticity goes a long way!

Highlight Team Spirit: Since you'll be working both independently and as part of a team, make sure to mention your ability to collaborate and support your colleagues. Share examples of how you've worked well in a team setting in the past.

Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the process of welcoming you to our team!

How to prepare for a job interview at Cairn Group

✨Know the Role Inside Out

Before your interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like changing bed linen, cleaning bathrooms, and replenishing amenities. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Team Spirit

Cairn Group values teamwork, so be ready to share examples of how you've worked well with others in previous roles. Highlight your flexibility and willingness to support teammates, as this will resonate with their emphasis on collaboration and hospitality.

✨Demonstrate Time Management Skills

As a Room Attendant, you'll need to manage your time effectively. Prepare to discuss how you plan your daily tasks and handle multiple responsibilities. You might even want to mention any tools or techniques you use to stay organised and efficient.

✨Emphasise Guest Interaction

Since maintaining a courteous presence is key, think of instances where you've positively interacted with guests or customers. Share how you ensure they feel valued and at home, as this aligns perfectly with Cairn Group's commitment to guest experience.

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