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- Tasks: Ensure guests feel welcome and safe overnight while managing night service and security.
- Company: Join Cairn Group, a leading UK hospitality company with over 60 years of experience.
- Benefits: Real-time pay access, discounts on stays, food, wellness, and fun activities.
- Why this job: Build your career in a supportive environment while creating memorable guest experiences.
- Qualifications: Experience in a night or reception role, ideally within a hotel setting.
- Other info: Opportunities for growth, recognition, and a focus on wellbeing.
The predicted salary is between 1300 - 1800 £ per month.
Hospitality Starts Here – Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you’re creating unforgettable guest experiences or supporting your team, you’ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career you’re proud of.
Responsibilities
- As a Night Porter at Cairn Group, you’ll ensure our guests receive the same warm, professional welcome at night as they would during the day—creating a safe, secure, and memorable stay.
- You’ll be responsible for overseeing the security of the hotel and its guests overnight, carrying out regular checks and responding to any late-night requests or issues with calm and care.
- You’ll also support with night service delivery, including preparing service areas for the next day, delivering room service from the night menu, and completing basic cleaning duties as required.
- Alongside this, you’ll manage administrative tasks such as processing payments, reconciling cash/card transactions, and ensuring a clear handover to the morning team.
About You
- A Hospitality Hero – You offer a warm welcome and reassuring presence overnight, helping guests feel at home.
- A Service Superstar – You anticipate guest needs and handle each task with dedication and pride.
- A Team Player – You communicate clearly with colleagues across shifts to ensure a seamless guest journey.
- Cool Under Pressure – You stay calm and focused, whether supporting with night service or responding to an incident.
- A Polished Professional – You complete reports, security checks, and guest interactions with consistency and care.
- Proactive & Organised – You work independently, managing your time and responsibilities efficiently.
- Experienced – You’ve worked in a night or reception role before, ideally within a hotel, and are familiar with Opera PMS.
About Us
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits
- Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
- Delicious Discounts: Indulge a little with discounts on food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
- Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with your loved ones.
- Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
Night Porter in North Queensferry employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in North Queensferry
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Show up at local hotels and introduce yourself. Bring your CV and express your interest in working as a Night Porter. Sometimes, a personal touch can make all the difference in landing that job!
✨Tip Number 3
Prepare for interviews by practising common questions related to hospitality roles. Think about how you’d handle late-night requests or security issues. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our Cairn Group family.
We think you need these skills to ace Night Porter in North Queensferry
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to the Night Porter role. Highlight any relevant experience you have, especially in night or reception roles, and mention your familiarity with Opera PMS if applicable.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Cairn Group
✨Know the Company
Before your interview, take some time to research Cairn Group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Night Porter, you'll need to demonstrate your ability to create a warm and welcoming environment. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlight your calmness under pressure and how you handle late-night requests with care.
✨Prepare for Practical Scenarios
Expect situational questions during your interview. Think about how you would respond to various scenarios, such as dealing with a guest complaint or managing security checks. Practising these responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, training opportunities, or how Cairn Group supports career growth. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.