Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Night Auditor, you'll manage overnight hotel operations and ensure guest satisfaction.
- Company: Cairn Group is a leading UK hospitality company with over 60 years of experience.
- Benefits: Enjoy real-time pay access, discounts on stays, food, and wellness services, plus career development opportunities.
- Why this job: Join a supportive team where your contributions are valued and recognised, making memorable guest experiences.
- Qualifications: Strong communication skills and previous hotel experience preferred; flexibility and attention to detail are key.
- Other info: Celebrate your milestones with awards and enjoy year-round incentives and support for your wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you\’re creating unforgettable guest experiences or supporting your team, you\’ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.
About the role…
The moment a guest steps into one of our hotels, whether it be day or night, they walk into a genuinely memorable experience. You\’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you\’ll also create the warm atmosphere that makes our guests feel at home in any location.
The Night Auditor is a key member of the guest services team responsible for the overnight operations of the hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services. You\’ll also be responsible for the security of the hotel and its guests overnight, as well as completing a number of administrative and preparation duties.
You will also undertake cleaning duties such as mopping, dusting, and hoovering, and ensure a full handover to the Duty Manager or receptionist. You may be responsible for setting up and taking down meeting and conference rooms to the required standards. We believe our people are the key to excellent service delivery and our success depends on them.
About you…
- Strong communication skills through a variety of means
- Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
- An empathetic and a professional approach at all times
- Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
- High attention to detail and accuracy – great at managing one\’s own time
- Previous experience ideally within a hotel environment with an outgoing personality, excellent communication skills and excellent command of the English language. The ability to speak other languages would be desirable.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values – Respect, Integrity, Sustainability, and Excellence (RISE) – are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future – for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time,
- Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
#INDLP
#J-18808-Ljbffr
Night Auditor employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Auditor. Understanding the balance between guest services and administrative tasks will help you demonstrate your readiness for the role during any discussions.
✨Tip Number 2
Showcase your communication skills by engaging with current employees or alumni who have worked in similar roles. This can provide you with insights into the company culture and expectations, which you can reference in conversations.
✨Tip Number 3
Prepare to discuss how you handle pressure and adapt to changing situations. The Night Auditor role requires flexibility, so having examples ready will highlight your suitability for the position.
✨Tip Number 4
Research Cairn Group's values and think about how your personal values align with theirs. Being able to articulate this connection can set you apart as a candidate who truly fits within their team.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles that involved guest services or night shifts. Emphasise your communication skills and attention to detail, as these are crucial for the Night Auditor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Night Auditor role. Mention specific experiences where you demonstrated excellent customer service and problem-solving skills, aligning with Cairn Group's values.
Highlight Relevant Skills: In your application, clearly outline your strong interpersonal skills, ability to stay calm under pressure, and any previous hotel experience. If you speak additional languages, be sure to mention this as it can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Night Auditor role.
How to prepare for a job interview at Cairn Group
✨Showcase Your Communication Skills
As a Night Auditor, strong communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Share examples of how you've successfully resolved guest issues or provided exceptional service in the past.
✨Highlight Your Attention to Detail
This role requires a high level of accuracy, especially when handling guest accounts and balancing revenues. During the interview, mention specific instances where your attention to detail made a difference, whether in previous jobs or relevant experiences.
✨Demonstrate Flexibility and Adaptability
The hospitality industry can be unpredictable, especially at night. Be ready to discuss how you've adapted to changing situations in the past, showcasing your ability to stay calm under pressure and manage both routine and non-routine tasks.
✨Emphasise Your Customer Service Experience
Cairn Group values excellent customer relations. Prepare to talk about your previous experience in hospitality, focusing on how you created memorable experiences for guests and resolved any challenges that arose during your interactions.
