Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel ownership, management, and development. You will lead Front of House, ensuring a warm welcome, smooth operations, and high service standards across reception, guest relations and concierge services.
You will mentor the team, manage rosters, and contribute to HR-related duties while delivering excellent guest experiences across Cairn Group venues.
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Guest Experience Lead β Front Office in Newcastle upon Tyne employer: Cairn Group
Cairn Group is an excellent employer for those looking to thrive in the vibrant hospitality sector. With a family-style culture that encourages initiative and personal growth, employees benefit from real-time pay options and a variety of perks that enhance their work-life balance. Join us in delivering exceptional guest experiences while enjoying a supportive environment that prioritises your development and well-being.